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Check-In / Customer Service Colleague

Lulsgate Bottom

£ 11.50/hour

Apply today to work as a Check-In Agent for our client - DHL, which is one of the main providers of ground handling operations for Easyjet across different UK airports.

Staffline is recruiting for Check-In Agents in Bristol.

The rate of pay is £11.50 per hour.

Enhanced overtime pay rates!

This role offers 20 hours or 30 hours per week, on a rotating basis. Shift patterns are 5 on 3 off for 30 hours or 3 on 6 off for 20 hours. The hours of work are:

- 3am to 12pm

- 4am to 1pm

- 12pm to 10pm

Please note that although part-time is available, you do need to be able to first commit to two weeks of full-time training, Monday-Friday.

Due to the nature of this role, all candidates will be asked to provide references covering the last 5 years of employment - and personal references for any gaps in employment. Candidates must be willing to undergo a DBS and CTC check.

Your Time at Work

As a Check-In Agent, you will be responsible for:

- Validating customer's documentation for travel

- Supporting passengers to check-in their baggage

- Reinforcing the rules for oversized luggage and ensuring the correct fees apply if the size/weight is over standards

- Consistently delivering the highest customer service

- Making the customers' journey positively memorable

- Processing customers for boarding

- Processing customers using manual and automated systems

- Assisting customers during disruption

- Ensuring complian...

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