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BROOKE HARRISON RECRUITMENT LIMITED
Warrington
Are you looking for an exciting role within the Financial Services industry? We are seeking confident and charismatic individuals to join a dynamic team at our busy headquarters in Winwick, Warrington. This position offers a competitive salary package, including a monthly bonus scheme, pension, and opportunities for professional development, with
Job Source: BROOKE HARRISON RECRUITMENT LIMITEDBrooke Harrison Recruitment
WA2, Warrington, Cheshire
Are you looking for an exciting role within the Financial Services industry? We are seeking confident and charismatic individuals to join a dynamic team at our busy headquarters in Winwick, Warrington. This position offers a competitive salary package, including a monthly bonus scheme, pension, and opportunities for professional development, with p
Job Source: Brooke Harrison RecruitmentLSH Auto - Mercedes Benz
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We have a great opportunity for a Contact Centre Agent to join our Customer Experience Centre, based in our flagship dealership in Stockport. This is a full-time role, office based. Hours 40 Monday - Saturday (rota) Salary £24,232 Plus OTE Bonus Benefits: Colleague Referral Scheme (£500 - £1000) A range of Mercedes Benz training and leadership prog
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Call Centre Customer Service Advisor 1x Part Time (31hrs) - Tuesday to Saturday (Sun & Mon off)Office Based Ashton in Makerfield (Nr Haydock) Do you have Receptionist, Customer Service, Call Centre experience? Are you customer focused, have basic computer skills & a great phone manner?A worldwide Manufacturer of Forecourt equipment are seeking a
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Redline Promotions are an established, award winning sales and marketing company with HQ in Manchester, but offices spanning the UK. We are currently on the look out for an Events Booker to join our team in Manchester that is reliable and committed, looking for a long term role within a business and the desire to progress and develop within their r
Job Source: RedlineSearch
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Contact Centre Team Leader - Call Centre - Salary: £31,000 OTE £35,000 - Monday to Friday - Hybrid (2 days from home) - Manchester M3 We are looking for a Team Leader to join our award winning Customer Service team based in Manchester! You will be responsible for driving performance, coaching and 1-2-1's as well as disciplinaries as well as motiva
Job Source: SearchWeRecruit Auto Ltd
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Service & MOT Centre Manager required in Wigan, Greater Manchester 45 per week, 5 days worked out of 6 with a fixed day off in the week plus Sunday (closed) Circa £32,000 - £35,000 Basic + bonus We have a great opportunity for a vibrant and enthusiastic Centre Manager to join our Client's vehicle repair and MOT centre in Warrington, Cheshire. Th
Job Source: WeRecruit Auto LtdCCA Recruitment Group
Manchester, Greater Manchester
Role: Contact Centre Manager Location: Manchester Term: Full Time, Permanent Salary: Excellent base salary on offer + benefits Hours: 9pm-7am or 11pm-9am Shifts: WORKING NIGHTS Sunday NIGHT, Monday NIGHT, Tuesday NIGHT & Wednesday NIGHT CCA Recruitment are excited to be recruiting for an experienced Contact Centre Manager to join a client based i
Job Source: CCA Recruitment Groupgreater manchester, england, United Kingdom
Position: Call Centre Team Manager
Location: Wigan (3 days per week in the office)
Salary: £37,000 - 47,0000
The company:
This is an opportunity to join a genuine market leader and growing organisation that invests in your personal and career development, health and wellbeing and general happiness at work.
The role:
This is not a traditional team manager call centre role. It’s one where adult relationships are cultivated, empowering those in your team and beyond to grow professionally and do the right thing.
Responsibilities:
Coaching to improve overall customer service performance
Applying the right leadership techniques
Creating an environment where colleagues feel empowered to put the customer first and provide the best solutions
Leading by example, supporting the team with escalations
Using data to make data-driven decisions and insights
Requirements:
Experience in leading and managing a team in a high-volume work environment
Ability to engage and motivate a team to get the best from them
Strong negotiation and communication skills – verbally, in writing and able to present these in a team meeting setting or during 1-2-1s
Experience in performance management
Ability to manage a busy workload with conflicting priorities
A proactive approach to problem-solving
Confidently use Microsoft Office and other IT systems
Financial services industry experience (nice to have)
The Benefits:
Annual company bonus scheme
25 days annual leave + Bank Holidays and the option to buy more
Private Medical Insurance + option to add family members
Enhanced company pension
Enhanced maternity pay
Personal development opportunities
Electric vehicle scheme
To apply for this position, you must have the permanent right to work in the UK.
Apply now for immediate consideration or email [email protected]
Talent Solutions Network is an independent recruitment agency. TSN partners with start-ups, SMEs and international PLCs.
Email Alert for Call Centre Team Manager jobs in greater manchester, england, United Kingdom
ⓘ There was an unexpected error processing your request.
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