Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Reed
Basildon
Reed Specialist Recruitment is working with a specialist supplier of swimming pool heat pumps and pool equipment Due to an increase in demand and rapid growth the team based in their ‘NEW’ offices in Basildon are looking for the right person to join their team as ‘The Technical Support & Sales Advisor’ This is a unique role filled with variety and
Job Source: ReedCoyles
Newbury, Greater London
One of our local authority clients are currently recruiting for a Technical Support Officer. This is a temporary contract for 1 months with possible further extension based on budget and performance. Main Purpose of Post/Job Summary In this role, the post holder will assist with the operation of Transport Administration department, in providing h
Job Source: CoylesBennett and Game Recruitment LTD
Aylesford, Kent
Technical support specialist required. My client is an established manufacturer and supplier of compaction and tarmacking equipment. They are now seeking an experienced technical support specialist to join their established team in Aylesford. The ideal candidate will come from a technical support background, have at least 5 years' experience in Com
Job Source: Bennett and Game Recruitment LTDTDA
Chatham, England, United Kingdom
New Role! The iSeries Support Administrator will be supporting critical live services and will be expected to get incidents resolved in a timely manner. Tickets will originate from the Service Desk for the key Custom business systems across the IBM estate. The key purpose of this role is to “Keep the lights on” by ensuring the business has stable
Job Source: TDABennett and Game Recruitment LTD
Aylesford
Technical support specialist required. My client is an established manufacturer and supplier of compaction and tarmacking equipment. They are now seeking an experienced technical support specialist to join their established team in Aylesford. The ideal candidate will come from a technical support background, have at least 5 years' experience in Com
Job Source: Bennett and Game Recruitment LTDAdecco
Redbridge, London
Job Title: Technical Support Officer Location: Redbridge, London Contract Type: Temporary Start Date: June 2024 Contract Length: 3 months Hourly rate: £16 PAYE (umbrella options available) Industry: Fleet Management Our client, a leading organisation in Fleet Management, is seeking a motivated Technical Support Officer to join their team Eas
Job Source: AdeccoBennett & Game Recruitment
Aylesford
Technical support specialist required. My client is an established manufacturer and supplier of compaction and tarmacking equipment. They are now seeking an experienced technical support specialist to join their established team in Aylesford. The ideal candidate will come from a technical support background, have at least 5 years' experience in Co
Job Source: Bennett & Game RecruitmentTiro Associates - Executive Search & Selection
Dartford, England, United Kingdom
As a Telematics Support Engineer with this established, rapidly expanding business, you will play a crucial role in the development and enhancement of the company's telematics products. This challenging role requires an experienced Support /Applications Engineer degree qualified in computing or IT. Our client will also consider a fresh graduate tha
Job Source: Tiro Associates - Executive Search & SelectionBasildon
Reed Specialist Recruitment is working with a specialist supplier of swimming pool heat pumps and pool equipment
Due to an increase in demand and rapid growth the team based in their ‘NEW’ offices in Basildon are looking for the right person to join their team as ‘The Technical Support & Sales Advisor’
This is a unique role filled with variety and the opportunity to learn and grow your technical skills, in addition to become an integral part of the team
The ‘Technical Support & Sales Advisor’ will offer technical support to the companies’ customers, by phone , email, face to face and support tickets logged directly by the customer
They will also be responsible for testing & repairing faulty heat pumps, maintaining stock control of spare parts and assisting sales by recommending suitable products to potential customers
Full systems & product training will be provided
Technical Support Duties
• Monitoring and responding to support tickets logged by customers• Maintaining our inventory of heat pump spare parts, ordering replacement parts from suppliers• Inspecting and repairing any faulty units returned for repair.• Returning faulty units to suppliers• Refurbishing and testing heat pumps for re-sale• Liaising with external engineers to arrange on-site repairs for customers• Advising customers by telephone of solutions to their problems• Providing the highest level of customer service at all times
If the person is not busy providing technical support, then they would be expected to help answerincoming calls and provide basic advice to new customers.
This will include capturing the details of their swimming pool and recommending the best heat pump for their needs – full training will be given.
Sales Advice
• Advising customers of suitable heat pumps for their inground, above ground and indoor pools(training will be supplied)• Ordering equipment from suppliers• Updating our order tracking system (using Excel)• Logging heat pump serial numbers• Taking orders and credit card payments• Assisting to answer incoming phone calls
Essential Skills / Experience
• Previous experience in a Technical Support role• Customer service experience• Sales Experience• The ability to be proactive when resolving customer enquires• Excellent telephone manner• Basic understanding of wiring diagrams / technical details• Have some understanding of using tools• Well organised with the ability to prioritise your day• Attention to detail• Able to work under pressure• Able to work as part of team• IT / systems skills
Hours
Monday – Friday 9am to 5pm
Benefits & Salary
Salary based on experience
Company bonus schemePensionFree on-site parking
The successful applicant will be given full training on products and systems
The is an incredible opportunity for the right person to learn about air source heat pumps within the renewable energy industry , at a time when the industry is experiencing huge growthIf you would like to know more about this role, email an up to date CV to or call to discuss further
Don’t miss out on this excellent opportunity , apply without delay
Email Alert for Technical Support jobs in Basildon
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.