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Hiring People
Dartford
Join Our Team as a Helpdesk IT Analyst! Do you have what it takes to thrive in a dynamic environment? Are you a tech enthusiast eager to embark on an exciting career journey? If yes, then this could be the role for you! We're looking for a Helpdesk IT Analyst to join our innovative team. About the Role The successful candidate will be responsible
Job Source: Hiring PeopleExplore Group
Dartford
I am currently partnered with a leading Cloud services provider who are looking for a Helpdesk Analyst / IT administrator to join their team on a permanent basis. This role is based out of their Dartford office and they are looking for someone to start ASAP, they will wait for a notice for the right candidate. Tech Stack: Office365suite including E
Job Source: Explore GroupFranklin Bates
Kent, England, United Kingdom
Take on a wonderful opportunity to join a prestigious education establishment in a picturesque area of West Kent in a full-time permanent role as a Support & Server Analyst as part of a growing IT team. Enjoy a varied role where you will bring skills across helpdesk support and server support into this blended role, as well as benefiting from suppo
Job Source: Franklin BatesThe Maine Group
London
IT Support Analyst - Temporary £25 - £29 per hour Hybrid - London office - 2/3 days per week Are you an experienced 1st and 2nd Line IT Support Analyst? We are recruiting for a IT Support Analyst with a strong background in delivering 1st and 2nd line helpdesk support and managing the service desk. You will also be involved in project based work an
Job Source: The Maine GroupR3vamp Limited
London
Circa £30k per annum Oxfordshire (Hybrid) Permanent Your New Role Working within an organisation making a positive impact on the environment, you will join their on prem infrastructure team, providing 1st and 2nd line support to users both on site and remote. No day will be the same in this exciting role. The organisation are predominantly Window
Job Source: R3vamp Limitedvertex-it-solutions
London
Job Summary: To provide desktop and remote support to users, maintain the service desk platform, software deployment, hardware configuration and provide excellent customer service.This role is 5 days a week in the office. Main Responsibilities: Triage incoming requests and incidents via email, telephone, self-service, ensuring appropriate resolutio
Job Source: vertex-it-solutionsGordon Yates Limited
London
IT Support - experience in a similar role essential. Be an exceptional communicator - essential. Immediate start within 1-2 weeks required. IT Support Analyst We are currently working closely with our client to recruit an IT Support Analyst. Who will you be working for? Our Client is a lovely small corporate business with offices within Central and
Job Source: Gordon Yates LimitedVerelogic IT Recruitment
Rochester
Job Title: Helpdesk Engineer Location: Rochester, Kent Salary: DOE Due to our client's growth, they are now looking to recruit a Helpdesk Engineer to join our team. The engineer will primarily be responsible for 2nd line technical support and will be required to visit client premises to provide on-site support when required. Essential: Detailed kno
Job Source: Verelogic IT RecruitmentBrentwood
Helpdesk Support Analyst needed for this Brentwood based FinTech. This role is ideal for someone who thrives in a supportive and fast-paced environment and is committed to providing exceptional customer service.
Key Responsibilities: Provide first-level contact and problem resolution for all users with software and application problems.
Resolve as many user-reported problems as expertise permits using available tools and following procedures and policies for the handling of support cases.
Escalate unresolved calls to appropriate support team member.
Document incident resolutions and maintain logs of the issues handled or escalated.
Work with vendor support contacts to resolve technical issues within the desktop environment.
Recommend procedures and standards to improve the efficiency and effectiveness of the help desk.
The right person will have a good mix of: A minimum of 2 years' experience in a helpdesk or technical support role.
Proven track record in supporting customers/clients effectively.
Excellent problem-solving skills and a strong customer-oriented focus.
A proactive approach to preventing and resolving issues.
Excellent communication and interpersonal skills, with a flair for dealing with various levels of technical users and clients.
To discuss in detail, please apply today
Email Alert for Helpdesk Support Analyst jobs in Brentwood
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