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Reed in Partnership
Norwich
Are you passionate about providing excellent customer service? Would you like a role that enables you to meet and help new people every day? Then consider the position of Test Centre Associate at Reed in Partnership! We are on a mission to be the partner of choice for developing people and their communities. Reed in Partnership is a public serv
Job Source: Reed in PartnershipPertemps London
Norwich
Call Centre Agents - temp 3 months £13.14 per hour - Norwich Insurance company is seeking experienced Call Centre Advisors to support their Motor Insurance team at their offices in Norwich. These are temporary positions to start by 10th June 2024 for an initial 3-month period and will pay £13.14 per hour. Working hours: 9am to 5pm, Monday to Fri
Job Source: Pertemps LondonPertemps London
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Claims Call Handlers - temp £13.14 per hour - Norwich Insurance company is seeking experienced Claims Call Handlers to support their Motor Insurance team at their offices in Norwich. These are temporary positions to start by 10th June 2024 for an initial 3-month period and will pay £13.14 per hour. Working hours: 9am to 5pm, Monday to Friday - 3
Job Source: Pertemps LondonPertemps London
Sprowston
Claims Call Handlers - temp £13.14 per hour - Norwich Insurance company is seeking experienced Claims Call Handlers to support their Motor Insurance team at their offices in Norwich. These are temporary positions to start by 10th June 2024 for an initial 3-month period and will pay £13.14 per hour. Working hours: 9am to 5pm, Monday to Friday - 3
Job Source: Pertemps LondonA F Howland Associates Ltd
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Senior Geotechnical Engineer About theCompany AF Howland Associates Limited(AFHA) is a well-established geotechnical andgeo-environmental consultancy with two cost centres based in the South East of England. Our head office is located in Norwich, Norfolk and we have a subsidiary office in Long Mefford,Suffolk. From thesewe operate nationally on i
Job Source: A F Howland Associates LtdPertemps London
Norwich
Call Centre Agents - temp 3 months £13.14 per hour - Norwich Insurance company is seeking experienced Call Centre Advisors to support their Motor Insurance team at their offices in Norwich. These are temporary positions to start by 10th June 2024 for an initial 3-month period and will pay £13.14 per hour. Working hours: 9am to 5pm, Monday to Frida
Job Source: Pertemps LondonCarlton Recruitment Solutions Ltd
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Technical Accounts Manager Norwich £40,000 - £60,000 Full-Time Permanent Benefits: * 35-hour week full time and offer part time and non- standard hours where feasible and appropriate. * Free 24/7 Employee Assistance Programme for all staff and qualifying family members. * A fair remuneration package with up to 33 days paid holiday per annum
Job Source: Carlton Recruitment Solutions LtdPertemps London
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Claims Call Handlers - temp £13.14 per hour - Norwich Insurance company is seeking experienced Claims Call Handlers to support their Motor Insurance team at their offices in Norwich. These are temporary positions to start by 10th June 2024 for an initial 3-month period and will pay £13.14 per hour. Working hours: 9am to 5pm, Monday to Friday - 3
Job Source: Pertemps LondonNorwich
Are you passionate about providing excellent customer service? Would you like a role that enables you to meet and help new people every day? Then consider the position of Test Centre Associate at Reed in Partnership! We are on a mission to be the partner of choice for developing people and their communities. Reed in Partnership is a public service provider specialising in skills training for the long-term unemployed, increasing employment opportunities by working with employers and providing youth services.Our DVSA (Driver and Vehicle Standards Agency) programme, provides secure assessment of prospective new drivers for the Department of Transport. Through more than 70 test centres, we provide 1.7 million + Driving Theory Tests a year across several regions of the UK.Our delivery provides the infrastructure and processes required to test each candidates driving theory knowledge and hazard perception. We ensure the integrity and compliance of each individual test in accordance with the assessment standards set by the DVSA. What is the role about? Our Test Centre associates are responsible for welcoming candidates to the test centre and facilitating their experience throughout the testing process. The main purpose of this role is to invigilate and ensure the efficient delivery of tests to candidates whilst ensuring that relevant procedures are always adhered to. Your day-to-day responsibilities will include: Providing a high level of customer service
Checking candidates ID documents and booking them in on the system
Ensuring the integrity and security of tests are maintained
Supervision and invigilation of tests
Explaining the test process to candidates and supporting with other queries
Reviewing tests and test centre scheduled
Performing daily test centre opening and closing procedures
Ensuring the test centre meets individual candidate needs in line with the Equality Act and our approach to diversity and inclusion
Handling and reporting incidents that could impact candidate testing
Your Work Schedule Our Test Centre Associate roles offer a flexible working pattern (either part-time or occasional shifts) with the potential for additional hours to suit you. Shifts could range from: Mornings - 8.30am to 1pm/2pm
Afternoons - 12.30pm/1pm to 5.30pm/6.30pm
Full day - 8.30am to 5.30pm/6.30pm
Evenings - 4.30pm/5pm to 8.30pm/9.30pm
Afternoon & Evenings – 12pm/1pm to 8.30pm/9.30pm
This site operates 3 - 4 days per week depending on demand main operating days are Mon, Wed Fri, Sat, the ideal candidate needs to be fully available and flexible to pick up occasional Evenings and Saturday shifts when needed. What’s in it for you? The roles offer long term employment stability and the satisfaction of assisting people at a key moment in their lives. To be successful in this role, we are looking for someone with: a full UK driving licence (although driving will not be required for all locations)
significant demonstrable experience in providing high-quality customer service
excellent attention to detail and accuracy
the ability to work under pressure to short timescales and multi-tasking to complete a variety of competing activities
experience in working with diverse customer groups
excellent judgment and decision-making skills
flexibility in working hours and days, including evenings and Saturday
the ability to remain calm and deal with confrontational candidates in a professional manner
Diversity and Inclusion We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer an interview to disabled candidates who meet the minimum criteria.Please note that the deadline for internal applicants for this role is 16th May 2024
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