ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Huntress
Ipswich
A global insurance company based in Ipswich are looking for a Contact Centre Agent to join their team on an initial 3 month assignment. The Role Working in a busy call centre, within a friendly and professional team. You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries
Job Source: HuntressCarbon 60
Ipswich
WTW in Ipswich are looking for Customer Service Agents to join their Contact Centre team on a contract basis. This would be handling inbound calls and emails, answering customer queries and updating databases, £12.50 per hour, 3 month initial contract then moving to perm if successful. Monday - Friday in office. Responsibilities: * Provide supp
Job Source: Carbon 60Bolt-On Recruitment
Colchester
Location: Colchester, Essex Salary: £30,000 per annum Overview Are you're ready to play a pivotal role in assisting with driving growth and ensuring the highest standards of professionalism within a new Business Centre? Join the team within a network of business centres offering flexible workspace and business support services to start-ups, S
Job Source: Bolt-On RecruitmentOxford Innovation Space
Colchester
Innovation Centre, Knowledge Gateway (ICKG) is the home for innovative and technology-focused businesses. Located on the University of Essex, Colchester campus, our thriving innovation centre provides flexible office space to rent, coworking, and spacious meeting and conferencing facilities. We are pleased to announce that a vacancy has arisen for
Job Source: Oxford Innovation SpaceOpus Perm
Ipswich
Opus People Solutions are seeking a Payroll Administrator in Ipswich. Located in the town centre and working on a hybrid basis, this is an excellent opportunity to start your career in payroll. Your new employer is recruiting due to internal promotion, and will support you to grow with a fully funded qualification in payroll once you've passed you
Job Source: Opus PermNot found
Essex
Colchester United Community Foundation are looking to recruit talented, qualified football coaches to work within our FA Female Emerging Talent Centre & Female Development Centre Programmes. If you are a qualified Football Coach with experience and/or passion for the female game and developing female footballers, then this is an opportunity for you
Job Source: Not foundOpus People Solutions
Ipswich
Opus People Solutions are seeking a Payroll Administrator in Ipswich. Located in the town centre and working on a hybrid basis, this is an excellent opportunity to start your career in payroll. Your new employer is recruiting due to internal promotion, and will support you to grow with a fully funded qualification in payroll once you've passed
Job Source: Opus People SolutionsFlow Recruitment
Colchester
Are you a highly motivated and ambitious manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further! As an Assistant Manager for our client, you will be at the very centre of the customer a
Job Source: Flow RecruitmentIpswich
£ 12.50/hour
A global insurance company based in Ipswich are looking for a Contact Centre Agent to join their team on an initial 3 month assignment.
The Role
Working in a busy call centre, within a friendly and professional team. You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration and customer service team.
Performance Objectives:
Excellence
Forward on escalated calls in the correct manner
Maintain and develop knowledge of pension schemes
People
Provide support to the administration team
Support team members during busy periods
Work as part of an effective teamClients
Answer the phones and respond to members queries to set service standards
Provide an efficient, professional service to meet all client/members' needs and to promote the brand
Communicate with members via email
Make outbound calls when required
Financial
Hit individual (KPI of 50 calls per day) and team targets
Ensure timely completion of timesheetsMinimum Criteria & Skills:
Essential
Able to work to a high level of accuracy
Able to work well under pressure and meet targets
Interpersonal skills to include good written and verbal communication
Computer literate
Excellent customer service skills and a positive, customer focused attitudeAdvantageous
Experience in either DB or DC pensions administration would be an advantage
Experience wor...
Call Centre Agent jobs in Ipswich
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.