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1st Line Service Desk Engineer

Sheffield

My client is a Yorkshire-bred Managed Service Provider who has been successfully supporting small-to-medium local businesses for over 30 years. They rank highly with customer satisfaction and staff satisfaction. They have a plethora of development opportunities for their staff ranging from paid-for certified qualifications and on-the-job training. Due to a huge winning streak of gaining new clients, they're looking to expand their 1st Line Service Desk team. Read below to find out more:

1st Line Service Desk Engineer Edinburgh/Onsite £20,000 - £26,000

Day-to-Day:

Supporting the Service Desk in a 1st Line capacity

Collaborating with your team and the escalation team to find a resolution for your clients

Supporting their growing base of small-to-medium clients

Ensuring infrastructure and critical services are running smoothly.

Being the first point of contact for the varied client base

Providing technical support in a clear and communicative way

Required Skills:

Active Directory

Office 365

Windows Server

Networking/Routers/Switches

Great communication skills

Strong 1st Line IT knowledge

Company Benefits:

A massive focus on mentoring company-wide

Appraisals every 6 months - so you know you're on track for your progression plans

Paid for certifications

30 days paid annual leave

6 Paid for training days

Office shutdown from Christmas Eve to New Year's Day

Cycle-to-work scheme

Sick pay

If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0191. 249. 3639. or darcey . obyrne @ in technology group - uk . com.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

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