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Customer Service Manager

Glasgow

£ 34000 - 35000/annum

This local luxury business services company is looking for a talented and professional Sales Customer Service Manager to join their team. Monday – Friday position in Glasgow with base salary up to £35k plus commission for renewals andnew sales

*What’s in it for you as Sales Customer Service Manager?

Competitive commission and extensive benefits package

Thrive in a dynamic, expanding company environment

Access support for your ongoing professional growth

Enjoy the upscale ambiance of our workspace

*What will you be doing as Sales Customer Service Manager?

Partner with the General Manager to uphold top-tier operational standards

Lead Reception staff, providing training, conducting evaluations, and managing schedules

Expertly handle customer inquiries and concerns with finesse and professionalism

Ensure our facility maintains its prestigious 5-star status through impeccable maintenance

Forge strong, positive relationships with clients, understanding their unique needs

Address IT/Telecom issues promptly, maintaining comprehensive records for swift resolutions

Maintain strict oversight of housekeeping to ensure consistently high standards

Showcase our facility to potential clients through engaging and informative tours

*What experience are we looking for in a Sales Customer Service Manager?

Possess a minimum of 2 years...

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