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WeDoData
Somerset, England, United Kingdom
3rd line IT Support Analyst required for large organisation in Somerset Troubleshooting at 3rd Line Project co-ordinaton Circa £31-33k plus 30 days holiday WeDoData have partnered with with a great further education college in Somerset who are looking for an IT Support Analyst, specifically at 3rd line. This role would be full time, permanent an
Job Source: WeDoDataWhite Horse Employment
Trowbridge, ENGLAND, United Kingdom
White Horse are supporting an award winning, high growth business, to appoint an IT support engineer to provide technical support to staff face to face and remote. This role will be a great fit for you if: Excellent customer service skills gain in a busy work environment Ability to prioritise and manage tasks Computer literate with experience of u
Job Source: White Horse EmploymentStone Recruitment Group
City of Bristol, England, United Kingdom
This is an exciting opportunity for a top class Team Leader to join a highly ranked law firm providing excellent levels of client care. My client is a Top 70 law firm with a reputation for excellent care of both it's staff and clients. They need a first class Team Leader to manage their Secretarial Team in their central Bristol offices and ensure
Job Source: Stone Recruitment GroupBrook Street UK
Bristol
Be a Practice Lead in Social Care (£25k) Make a difference daily! Coach your team & provide exceptional support within a Supported Living Service in Bristol. (Driver's license required) Why you? Social care pro with coaching magic Lead by example with top communication skills ? Put people first with person-centred care The job: Lead & coach your te
Job Source: Brook Street UKPeople Source Consulting
Somerset, England, United Kingdom
Role: Software Team Lead Location: Shepton Mallet, Somerset Salary: £70,000 approx Benefits: Plus, company benefits; health care, training budget, 21 days annual leave, option to purchase additional leave, pension, health cash plan, Employee Assistance Programme. Officer Hours: Start between 7:30am-9am, Monday to Friday, Finish between 4.00pm-6.
Job Source: People Source ConsultingBrook Street Social Care
Charlton, South Gloucestershire
Be a Practice Lead in Social Care (£25k) Make a difference daily! Coach your team & provide exceptional support within a Supported Living Service in Bristol. (Driver's license required) THIS ROLE DOES NOT OFFER VISA SPONSORSHIP Why you? Social care pro with coaching magic Lead by example with top communication skills ️ Put people first with p
Job Source: Brook Street Social CareBrook Street Social Care
Bristol
Be a Practice Lead in Social Care (£25k) Make a difference daily! Coach your team & provide exceptional support within a Supported Living Service in Bristol. (Driver's license required) THIS ROLE DOES NOT OFFER VISA SPONSORSHIP Why you? Social care pro with coaching magic Lead by example with top communication skills ️ Put people first with p
Job Source: Brook Street Social CareOLG Recruitment
Bristol
We have a great opportunity for a Support Services Team Leader to join our team based in Bristol - Knowle West Healthy Living Centre. The salary on offer is £25,344.67. This is Permanent role. The working hours are Monday to Friday 8am - 4pm A full clean driving license will be required and A van and fuel will be provided. About the role As
Job Source: OLG RecruitmentBristol, England, United Kingdom
Job title: Desktop Support Team Lead
Location: Bristol
Salary: Up to 40,000 per annum
Job type: Permanent
They are employed in the infrastructure sector. Using data-rich, virtual, interactive, and collaborative technologies, they help clients make more informed decisions for difficult jobs.
You will be the Desk Side and Technology Support Team Lead is the central point of contact for all IT-related incidents and service requests within their region. Tour role is to both provide second-line support and supervise/lead the local IT resources operationally. You will be responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands.
Required Skills:
At least 8 years' experience in IT Service Management principles and processes and solid understanding of hardware and software asset management processes.
Experience in working to (and exceeding) Service Level Agreements.
Should have Broad technical understanding of IT services being supported.
Working knowledge of database/excel structures/tables/configurations.
Responsibilities:
Manage the daily activities of the Desk Side and Technology Support Team and assume responsibility for the recruitment, training, objectives setting, and personal development reviews of team members.
Manage and prioritise all 2nd line incidents and requests according to defined SLAs (within specific regions) - ensure 100% adherence to RFS & INC best practice guidelines.
General troubleshooting of the desktop computing environment based on service requests logged via the Global Service Desk
Deploy IT hardware, record, and track assets during deployment according to IT Services standards and workflow procedures.
Ensure take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary.
Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution
This is an excellent opportunity to work for an international company that encourages and facilitates personal growth and career development throughout the organisation.
Please apply on the link below or contact us if you want to know more about the role and company.
Email Alert for Desk Side and Technology Support Team Lead jobs in Bristol, England, United Kingdom
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