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Heat Recruitment Ltd
HG1, Harrogate, North Yorkshire
Commercial Account Handler/Underwriter Hybrid working (2 days in office) Location: Harrogate, North Yorkshire Salary: up to £30k (DOE) Excellent company benefits + Study support An fantastic opportunity to join a well-established group in their brand new Harrogate office. It is an ideal position for someone who is looking for a new adventure every
Job Source: Heat Recruitment LtdInsite International
York, City of York
Insite International require 1 x CPCS/NPORS Telescopic Handler to work in York, YO31 area. Starts Monday 13/05/2024 1 weeks work 40 Hours Per Week, Monday to Friday £19.00 Per Hour Duties to include working on a new build project, operating the Telescopic Handler. Applicants MUST be willing to jump off and assist on the Ground as well. The correct
Job Source: Insite InternationalInsite International
York
Insite International require 1 x CPCS/NPORS Telescopic Handler to work in York, YO31 area. Starts Monday 13/05/2024 1 weeks work 40 Hours Per Week, Monday to Friday £19.00 Per Hour Duties to include working on a new build project, operating the Telescopic Handler. Applicants MUST be willing to jump off and assist on the Ground as well. The correct
Job Source: Insite InternationalJigsaw
Harrogate
We have an exciting opportunity for a Pet Claims Handler to join our team who will provide an efficient and professional service to assist our customers when making a pet insurance claim. The successful candidate will come from a background of providing the very best customer service with the ability to empathize with customers in high pressure sit
Job Source: JigsawGet Recruited (UK) Ltd
York
COMMERCIAL ACCOUNT HANDLER YORK £25,000 to £35,000 THE OPPORTUNITY: Join a growing and ambitious insurance broker in York with over 20 years of experience. They are expanding their team and seeking experienced Commercial Account Handlers to join their successful team. This role offers the opportunity to work in a supportive and nurturing environ
Job Source: Get Recruited (UK) LtdJigsaw
Harrogate
We have an exciting opportunity for a Pet Claims Handler to join our team who will provide an efficient and professional service to assist our customers when making a pet insurance claim. The successful candidate will come from a background of providing the very best customer service with the ability to empathize with customers in high pressure si
Job Source: JigsawBell & Co Professional Recruitment Ltd
York
A local broker in York who have been a key part of the area for over 15 years have an opportunity for an experienced Account Handler. They are looking for a Commercial / SME Account Handler to join their established team to take up the servicing and retention of existing clients and support with new business from time to time. Main duties will incl
Job Source: Bell & Co Professional Recruitment LtdJigsaw
Harrogate
We have an exciting opportunity for a Pet Claims Handler to join our team who will provide an efficient and professional service to assist our customers when making a pet insurance claim. The successful candidate will come from a background of providing the very best customer service with the ability to empathize with customers in high pressure sit
Job Source: JigsawYork
CUSTOMER RELATIONS HANDLER
Are you ready to seize an exciting opportunity working for a Global Organisation offering HYBRID working and excellent BENEFITS
Based in the heart of York, with a stunning modern office and lots of great transport links within a 5 minute walk
As a Customer Relations Handler you will benefit from a fantastic salary of £33K and LOVELY working hours, Monday to Friday no weekends, EVER!
BENEFITS:
Up to £33K
Hybrid working from the get go
Central location
25 days holiday + 2 additional well being days + Bank Hols
5 year sabbatical - every 5 years you get to take an additional 4 weeks of paid sabbatical leave
Amazing benefit package e.g ability to buy/sell holiday, good pension, discounts
DUTIES:
Handling your very own portfolio of complex insurance complaints in a fast paced environment, managing and prioritising your own workload ensuring all regulatory timescales are met
Thoroughly investigating and analysing complaints to achieve fair and reasonable outcomes
Interacting directly with customers both over the phone and email, communicating clearly, concisely and in a professional manner.
Supporting customers empathetically during the course of the complaint
Identifying root causes and complaint trends,You will work with the relevant business areas and senior stakeholders to identify and implement any necessary changes to prevent future complaints and improvements to our service offering
SKILLS/EXPERIENCE REQUIRED:
Previous experience in a similar technical complaints role and/or previous experience within the insurance sector would be ideal
Willing to 'go the extra mile’ and give exceptional service every time to internal and external customers
Ability to challenge the current processes and operations through the use of influencing and negotiating skills
Exceptional customer service skills
You may have experience in addition to this which we will be happy to discuss. If all the above aligns with your experience and you would like to learn more, we would love to hear from you.
Please send your CV and let’s discuss the role.
We do our best to make our adverts as specific as possible so that you do not waste your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you. If you do not, we will email you to advise you of this. If we feel there may be other roles available for you, we will add your details to our database.
Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request.
Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.
At Charterhouse Recruitment we are committed to protecting your personal data.
Email Alert for CUSTOMER RELATIONS HANDLER jobs in York
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