CLIENT SUPPORT ADMINISTRATOR
York
CLIENT SUPPORT ADMINISTRATOR
Based central in York, the Client Support Administrator role plays a key part in the administration function of enquires into this successful business. You would need to be able to work in a fast pace environment and provide a high standard of accuracy. An interest in HR and psychology would be beneficial but not essential.
WHAT YOU WILL WANT TO KNOW...
We have two job roles, one 12 months maternity cover and the other permanent
Salary £23,000 - £25,000
Hours - Full-time 37.5 9-5.15pm or part-time (minimum 22.5 hours pw ideally Monday/Tuesday/Wednesday)
Holidays: 5 weeks plus bank holidays
Company pension
A SNAPSHOT OF THE ADMINISTRATOR DAY...
First point of contact for clients requiring support
Responding to volume e-mail enquiries accurately
Update the system with client information
Set up projects when advised
Monitoring of projects, progress and liaison with client/ teams to resolve issues
To arrange and administer coaching sessions
Provide sales support administration
Provide basic accounting admin support
Does this sound like a good fit for you?
Happy to deal with complex detail an ability to work high levels of accuracy
Able to communicate at all levels
Problem solving - thinking of creative solutions for clients
High proficiency in Word and Excel
Interest/ background in HR and psychology beneficial but not essential