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Summit Recruiters
Kettering, Northamptonshire
Are you a proactive individual with a passion for customer service? Are you looking for a career where you can learn and develop? My successful client is looking for an efficient and effective team player who wants to learn how to provide a pro-active and comprehensive customer support service to partners across the UK and Europe. This is a great o
Job Source: Summit RecruitersBusy Bee Recruitment
Huntingdon
Customer Service Advisor If you have a background in delivering exceptional customer service whether it be through a hospitality role, retail or a contact centre then we would love to hear from you! A position that is entry level and comes with full training our client is looking for attitude over skill at this stage. You will be driven by going t
Job Source: Busy Bee Recruitment1st Choice Staff Recruitment
Huntingdon
Do you enjoy customer service delivery? Do you have IT skills? Customer Service Advisor Huntingdon Hybrid Once Trained Full Time, Permanent Monday – Friday – 37.5 hours per week shift - Between 8am & 6pm Our client is seeking to add to their Customer Service team a further Advisor delivering first class customer service to customers either b
Job Source: 1st Choice Staff RecruitmentSequence HQ
Spalding
Job Description We’re looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre in Spalding. As a Customer Service Advisor you will provide property management and tenancy administration support services to branches, landlords and tenants.We offer a clear, defined career path, su
Job Source: Sequence HQCoulter Elite Resourcing
Peterborough, Cambridgeshire
Customer Service Advisors Location: Peterborough Hours: Monday to Friday working 7.5 hours between the hours of 8am-6pm (shifts available are 8-4pm/9-5pm/10-6pm) – 1 in 4 Saturday mornings 9am-12:30pm (time off in lieu of hours worked Salary: £24,000 per annum generous base salary + Performance Bonus (potential to unlock up to £1,400 per annum)
Job Source: Coulter Elite ResourcingCity Group Recruitment
Wood Walton, Cambridgeshire
Our esteemed client is looking for a Customer Service / Administrator to join their team. This role is not call centre based and needs a candidate who is an all rounder with a wealth of office experience. Location: Woodwalton Salary: £27,000-£30,000 * Processing Customer Orders * Handling customer queries & complaints * Calling customers to di
Job Source: City Group RecruitmentCity Group Recruitment
Wood Walton
Our esteemed client is looking for a Customer Service / Administrator to join their team. This role is not call centre based and needs a candidate who is an all rounder with a wealth of office experience. Location: Woodwalton Salary: £27,000-£30,000 * Processing Customer Orders * Handling customer queries & complaints * Calling customers to di
Job Source: City Group RecruitmentBrook Street
Peterborough, Cambridgeshire
Customer Service Advisor Are you looking for a new opportunity!? Brook Street have the pleasure of representing a fantastic client in Peterborough. Brook Street are looking for an experienced Customer Service Advisor to join our client's enthusiastic team. The right candidate needs to ensure the highest standards of customer service is consistent
Job Source: Brook StreetPeterborough
German Customer Service Advisor
Remote Based (however once/twice a month working in Cambridge office)
Salary: £23,500 + Fantastic benefits package including equipment provided
Four-week training program, week one and three in the Cambridge office
Our client is a fast-growing health and wellbeing service, they are looking for a strong customer service associate who will support their customers. You will be responsible for ensuring the success of the customers’ journey answering customers’ questions, concerns and overall needs and providing helpful solutions to them in an accurate and efficient manner, maintaining high standards of customer service across all interactions.
The role will include but is not limited to:
Answer customer queries and process incoming customer requests via phone and email using ticket management software in line with company policies and service level agreements.
Process customer orders via various non-voice channels (Quick Order, Web Order, Fax) using in-house system software in line with policies and service level agreements.
Resolve both routine and complex enquiries in a thorough and expeditious manner, escalating to appropriate teams and individuals as required.
Make outgoing phone calls to customers where appropriate to achieve a satisfactory resolution.
Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times.
Ensure a proactive, flexible, and positive approach always when handling customer requests.
Strive to achieve high customer satisfaction by going above and beyond.
Motivate and encourage customers across the customer journey to maximise customer satisfaction.
On offer:
Rewarding salary packages
Contributory pension scheme of up to 6%
Opportunity to buy & sell holiday
Gym membership discounts
Contributory hospital and health cash plan
Cycle2Work scheme
Eye care vouchers
Life assurance
Discounts at leading brands and retailers
Hours of work (37.5 hours per week)
5-week rotational shift:
Week 1: Monday to Friday. 07:00 - 15:15
Week 2: Monday, Tuesday, Wednesday, Thursday, and Saturday. 07:30 - 15:45
Week 3: Monday to Friday. 11:00 - 19:15
Week 4: Monday, Tuesday, Wednesday, Thursday, and Saturday. 08:00 - 16:15
Week 5: Monday to Friday. 11:45 - 20:00
Email Alert for German Customer Service Advisor jobs in Peterborough
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