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MTrec Ltd
Middlesbrough, North Yorkshire
The Rewards and Benefits on offer: * A highly competitive basic salary * Immediate starts available. * Full time hours, Monday to Friday! * The opportunity to work for the region’s leading employer. * Ongoing development and training opportunities Mtrec’s new client opportunities: Mtrec are representing our award-winning, public-sector clien
Job Source: MTrec LtdEE
DL3 7RR
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Job Source: EEEE
DL3 7RR
Where: Darlington Full Time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Hourly rate: £12.05 per hour rising to £12.34 per hour at 9 months in role Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Cus
Job Source: EEJoshua Robert Recruitment
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Job Source: Joshua Robert RecruitmentEE
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Where: Darlington Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Hourly rate: £12.05 per hour rising to £12.34 per hour at 9 months in role Shifts: The department is open from 08:00am until 06:00pm so no late evening shifts and only one weekend in three! Are you someone that has a wealth o
Job Source: EEEE
Darlington
Where: Darlington Full Time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Hourly rate: ?£12.05 per hour rising to £12.34 per hour at 9 months in role Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Custom
Job Source: EEEE
DL17
Where: Darlington Full Time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Hourly rate: £12.05 per hour rising to £12.34 per hour at 9 months in role Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Cus
Job Source: EEMTrec Recruitment
Middlesbrough
The Rewards and Benefits on offer: A highly competitive basic salary Immediate starts available. Full time hours, Monday to Friday! The opportunity to work for the region’s leading employer. Ongoing development and training opportunities Mtrec’s new client opportunities: Mtrec are representing our award-winning, public-sector client in their search
Job Source: MTrec RecruitmentMiddlesbrough
The Rewards and Benefits on offer:
A highly competitive basic salary
Immediate starts available.
Full time hours, Monday to Friday!
The opportunity to work for the region’s leading employer.
Ongoing development and training opportunities
Mtrec’s new client opportunities:
Mtrec are representing our award-winning, public-sector client in their search for a talented and dedicated customer relations advisor. The business boast state of the art technology in their flagship contacts centre offices, located in the heart of Middlesbrough, they are easily accessible. Apply now for an immediate response.
The Job you will do:
As the first point of contact for customers, you will act as an ambassador for the business and maintain a focus on the needs of customers and aim to resolve their queries as quickly as possible.
Undertake call handling duties in a friendly, professional, and efficient manner, recording contact, submitting service requests and processing payments using the Customer Relationship Management (CRM) and associated systems.
Welcome customers into the Customer Centre, and support them to report, apply and pay via the business website.
Provide a reception function within central locations, dealing with enquiries in a timely and efficient manner.
Maintain a working knowledge of the business and related public services to advise or direct customer enquiries.
Escalate customer issues to Customer Centre Coordinator and other teams as appropriate .
About you:
NVQ2 in Customer Care or equivalent qualification.
Experience of working in a customer facing role.
Experience of data entry into customer systems.
Knowledge of local government and it services is an advantage.
Email Alert for Customer Relations Advisor jobs in Middlesbrough
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