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Made Employment Ltd
Romford
Have you managed large teams of at least 15 people within a busy call centre environment? Can you coach and inspire teams to succeed? If so, then this is the job for you! Our client are looking for a team leader to join their busy contact centre based in Romford. Benefits Attractive annual leave UNCAPPED BONUS Pension Employee Assistance Programme
Job Source: Made Employment LtdSearch
Manchester
Contact Centre Team Leader - Call Centre - Salary: £31,000 OTE £35,000 - Monday to Friday - Hybrid (2 days from home) - Manchester M3 We are looking for a Team Leader to join our award winning Customer Service team based in Manchester! You will be responsible for driving performance, coaching and 1-2-1's as well as disciplinaries as well as m
Job Source: SearchBlume Group
M20, East Didsbury, Manchester
If you're a lively, engaged, and growth-minded individual with management experience and looking for a new opportunity then look no further... Blume is one of the UK’s leading claims management specialists, supporting the legal sector in what we do and making a genuine impact on people’s lives. With our main focus being personal injury and medical
Job Source: Blume GroupBlume Group
Manchester
Are you looking to take the next step in your career and lead a team that are passionate, motivated and strive provide best in class customer service? Blume is one of the UK’s leading claims management specialists, supporting the legal sector in what we do and making a genuine impact on people’s lives. With our main focus being personal injury and
Job Source: Blume GroupSecurity Cleared Jobs
Bristol (City Centre), Bristol, United Kingdom
Contact Centre Team Leader - Health Assessment Advisory Services Office Based, 5 days in Bristol Office Full Time, Permanent, £27,000+ Benefits 37.5 hours worked on a range of shift patters covering 8am-8pm Monday- Friday and every other Saturday covering 9am-5pm. Here at Serco, we deliver health assessments that help determine eligibility for
Job Source: Security Cleared JobsPertemps Glasgow
Kilmarnock
Customer Service Agents Pertemps are currently working with an Ayrshire based financial services company, who are looking for Customer Service Agents to join their busy teams. We are keen to speak to hardworking and driven individuals who are looking to build a career within a strong and supportive company. If you have a background working withi
Job Source: Pertemps GlasgowPertemps Glasgow
Kilmarnock
Customer Service Agents Pertemps are currently working with an Ayrshire based financial services company, who are looking for Customer Service Agents to join their busy teams. We are keen to speak to hardworking and driven individuals who are looking to build a career within a strong and supportive company. If you have a background working withi
Job Source: Pertemps GlasgowSavills Management Resources
Manchester
Purpose of the Role The purpose of the environmental services team leader role is to ensure “World Class Service” standards of cleaning, waste, car park cleaning and customer service are provided to customers at all times. You are responsible for direct line management responsibility for the team including team building and morale. You will be exp
Job Source: Savills Management ResourcesEdgware
OA are currently recruiting for a Call Centre Team Lead to join a reputable business that has a portfolio of clients across FMCG, Financial Services and leading brands. This role will be based in their Edgware offices on a temporary to permanent basis .
Hours: (40 hours per week across their shifts between opening hours)
Monday – Friday – 8am – 9pm
Saturday – 8am – 7pm
Sunday – 9am – 6pm
Role Responsibilities:
Manage and lead a team of customer service agents, working across multiple campaigns to ensure best in class service
Mentoring team members to upskill their performance and overall career development
Provide regular business updates and internal training when necessary
Support with internal recruitment and hiring to scale the team as the business looks to grow
Report on weekly performance, KPIs and monitor any absence
Requirements:
Previous call centre experience is essential for this position
Ability to work in a fast-paced environment, whilst supporting internal team members in the role
Strong communication skills and the ability to provide excellent customer service to all clients
Able to take ownership of team queries and offer constructive feedback to ensure all KPIs are met
Flexibility with the different shift patterns as per business requirements
If you are interested in this position please apply online or email
Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Osborne Appointments is an award-winning recruitment agency specialising in the supply of temporary, contract and permanent placements. In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Instagram and sign up for free email job alerts on our website.
Email Alert for Call Centre Team Leader - Immediate Start jobs in Edgware
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