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Pertemps Scotland
Kilmarnock
Customer Service Advisor Kilmarnock Hybird Working £23,500 plus Bonus and Benefits! Starting ASAP!!! Pertemps are currently working with a fantastic company, who are looking for Customer Service Advisors to join their busy teams.We are keen to speak to hardworking and driven individuals who are looking to build a career within a strong and sup
Job Source: Pertemps ScotlandTalentworx ltd
Glasgow
Talentworx are working with a Legal Firm in the Centre of Glasgow who are looking to recruit a Client Services Advisor to join their busy Client Services Team to promote and convert inbound calls. This is an entry level role, which presents an opportunity for the right candidate to develop personally and professionally within the firm. Their colla
Job Source: Talentworx ltdSearch
Glasgow
Customer Service Advisor Location - Uddingston (free parking) My client based in Uddingston are looking for a Customer Service Advisor for the below opportunities. Salary - £25k - £27k Hours - Monday to Friday 9am to 5pm - NO WEEKENDS Duties and Responsibilities: * High volume Inbound calls taking orders, uplift requests and help with general en
Job Source: SearchSearch
Glasgow
Customer Service Advisor - Facilities £24,000-£28,000 DOE - Permanent Glasgow - Onsite The Vacancy My client is a well-established facilities management organisation focusing heavily on the effective management of facilities within the educational sector. We are looking to onboard a forward-thinking advisor, who can productively manage incoming
Job Source: SearchSearch
Bellshill
Customer Service Advisor - temporary 3 -6 months minimum contractHourly rate - £16.40 plus holiday allowanceMy Glasgow based client operate in the housing sector and are looking for a customer service advisor to join their team with immediate effect. Joining a well-established team you will get full training and have the ongoing support from the ma
Job Source: SearchHarvey Donaldson and Gibson
Glasgow
Job Description Harvey, Donaldson and Gibson are one of Scotland`s largest residential property surveying firms, helping thousands of customers annually by surveying and valuing their homes. Location- Glasgow City Centre OR Dundonald, Kilmarnock, KA2 9BE. Our booking support team play a critical role in ensuring that survey appointments are booke
Job Source: Harvey Donaldson and GibsonSearch
south lanarkshire
Customer Service Advisor Location - Uddingston (free parking) My client based in Uddingston are looking for a Customer Service Advisor for the below opportunities. Salary - £25k - £27k Hours - Monday to Friday 9am to 5pm - NO WEEKENDS Duties and Responsibilities: * High volume Inbound calls taking orders, uplift requests and help with general en
Job Source: SearchSearch
Bellshill, North Lanarkshire
Customer Service Advisor - temporary 3 -6 months minimum contract Hourly rate - £16.40 plus holiday allowance My Glasgow based client operate in the housing sector and are looking for a customer service advisor to join their team with immediate effect. Joining a well-established team you will get full training and have the ongoing support from the
Job Source: SearchGlasgow, Scotland, United Kingdom
Unineed is the fastest Cross-border E-commerce Platform empowered by our bespoke system Xtopus, which helps both ourselves and other sellers to sell its products globally faster through all major digital marketing channels and achieve stronger profit margins.
Unineed currently specialises in the beauty industry, and targets the US, UK, Europe and the rest of the world. Currently, we ship to over 150 other countries from our fulfilment centers in Glasgow & China, and Texas.
Unineed is run by a group of young entrepreneurs. Our company is fast growing on the international market often achieving significant year-on-year revenue growth .
We aim to become the industrial leader for cross-border ecommerce in the next 10 years and become a global leader in the next 20 years to help brands, retailers and manufacturers expanding on the oversea market through digital channels.
We are looking for an enthusiastic and experienced Customer Service Advisor to join our expanding team. We are looking for an individual with a passion for delivering outstanding customer service and thriving in a fast paced office environment.
As a contact for our customers, the successful applicant would be able to handle a wide range of queries and would be expected to deal with these in a professional manner. You will work closely with the Customer Service Manager to ensure outstanding service is delivered to every customer from worldwide.
Primary Duties include but are not limited to:
Answer incoming customer enquiries from all channels (email and occasionally phone) to company standards
Stay up-to-date on new products, services and policies
Collect and report customer feedback to ensure that best practice is recognised and maintained
Engage with customers in a friendly and professional manner whilst actively listening to their concerns
Offer support and solutions to customers in accordance with the company's customer service policies
Maintain positive relationships with customers to ensure repeat and return customers
Identify and meet the needs of each individual customer
Ensure customer service standards are high and comply with company policy
Ensure each customer case adheres to company policy and is compliant with procedure
Contact couriers on a regular basis for investigative purposes and maintain excellent business relationships
Keep up to date with shipping rules and regulations
Work under supervision at an elementary level to plan, organise, prioritise and oversee own daily activities to efficiently meet business objectives
Other duties as requested
Skills required:
You need to be a visionary and understand Unineed's long-term global vison
You need to have strong leadership skills
You need to be a people person to fit with the existing team culture
Excellent communication skills (written and verbal)
Ability to work as part of a team
IT competent (knowledge of Freshdesk will be advantageous)
Good numeracy skills
Attention to detail and accuracy in the workplace
Ability to identify, investigate and solve problems under pressure
Possess strong organisational and multitasking skills
Ability to demonstrate judgment, tact and diplomacy always
Product knowledge of skincare, cosmetics and fashion accessories would be beneficial but not mandatory, as full training will be given
Beyond the areas listed above, a successful candidate will be expected to roll up their sleeves and assist in other areas of the business as required.
Salary - £25,000
Email Alert for Customer Service Advisor jobs in Glasgow, Scotland, United Kingdom
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