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Travel Counsellors
Manchester, Greater Manchester
Are you looking for a new challenge? Want to head up a team of highly dedicated customer service representatives for a 2023 and 2024-listed Sunday Times Best Company to Work For? We are looking for a Team Leader with experience in the travel industry to join us as we continue to grow from strength to strength. About the Role Travel Counsellors a
Job Source: Travel CounsellorsOLG Recruitment
Stockport
We have a fantastic opportunity for a full time Office Team Leader to join our team based at Stockport - Unit 2 - Kennedy Way Hours of Work 37.5 hours per week, 7.5 hours per day Monday – Friday 8am to 4pm (flexible) Pay £12.55 per hour Training will be provided Driving license required About the role: This role will coordinate administrat
Job Source: OLG RecruitmentAdullam Homes
Bolton
Are you the team leader we are looking for? Adullam has opportunities available to join our national award-winning support team in Bolton . Our offer to you We are a friendly, people-focused organisation making sure to prioritise and take care of the overall wellbeing of our staff, whilst helping them strive for excellence and reach their full pote
Job Source: Adullam HomesVoyage Care Ltd
Manchester
Team Leader - Ardwick, Manchester - £14.12 per hour Typical Shifts are: 7:30am-3:00pm and 2:30pm-10:00pm & 1 office day per week - (9:30am-5:00pm – Office/Admin days). Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply) • Premium overtime rates at an add
Job Source: Voyage Care LtdBolton College
Bolton
Team Leader Admissions and Enquiries 37 hours per week £27,490 - £29,224 per annum We have an exciting opportunity in our Admissions and Enquiries Department for an experienced Team Leader. You will inspire and deliver an outstanding level of customer service to internal and external stakeholders. Ideally, you will: Hold a level 3 diploma in a
Job Source: Bolton CollegeVictim Support
Manchester
We have an exciting and challenging opportunity for a Team leader to join the National Homicide Service (HS), covering the North and North East. You will work from home or a local VS office if available, 37.5 hours per week. Do you want to be part of a unique service providing the highest quality support to families bereaved by homicide and those w
Job Source: Victim SupportGap Personnel
Trafford Park
Gap personnel, operating as an employment business, are currently looking to recruit a Team Leader for our Client based in Trafford Park, M17. Company is a global provider of stored electrical-energy solutions for the transportation and industrial markets. Designs, manufactures and markets today’s and next-generation battery technologies used acro
Job Source: Gap PersonnelMetropolitan Pub Company
Manchester
As a Team Leader, youll lead by example, making sure the team have everything they need so the shift runs like clockwork! Youll make sure the team maintain high standards and that our customers are kept happy. Join us at The Fountain House, where our pub is at the heart of city life, striving to provide a home away from home for both locals and vis
Job Source: Metropolitan Pub CompanyManchester
Are you looking for a new challenge? Want to head up a team of highly dedicated customer service representatives for a 2023 and 2024-listed Sunday Times Best Company to Work For?
We are looking for a Team Leader with experience in the travel industry to join us as we continue to grow from strength to strength.
About the Role
Travel Counsellors are recruiting for a Duty Office Team Leader. This role will provide senior and supervisory support to the Duty Office & Crisis team.
Team Leader Responsibilities:
Key contact for the team for guidance, support and some escalations; promote and ensure relationships are built with everyone on a "One team" approach.
Work on the existing shift patterns but with the flexibility to have a regular presence in the office to work regularly on team projects.
Ensure daily workload is distributed and oversee an efficient workload, with the TC and customer at the heart of everything we do.
Plan and arrange the staff roster and authorise all staff holidays, ensuring any swaps are reciprocated to ensure consistency with the roster.
Constantly monitor passenger numbers to aid resource planning.
Identify any development needs within the team and plan and arrange training accordingly, including new-starter & top-up team training.
Ensure the team and individual objectives are up to date and monitored with monthly follow-up 1-to-1s; deliver team and individual stats, raise awareness of SLAs and share KPIs with the Director ...
Email Alert for Duty Office Team Leader jobs in Manchester
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