Customer Sales Advisor
Smethwick
Customer Sales Advisor
Are you a proactive and customer-focused individual with experience in customer service?
We are working with our client who are looking for a dedicated Customer Sales Advisor to join their team.
As a Customer Sales Advisor, you will play a crucial role in ensuring excellent customer experiences and driving sales growth.
Responsibilities:
Efficiently liaise with other departments to ensure seamless service delivery.
Manage sales orders for both counter and contract customers.
Handle customer queries professionally.
Assist in growing our customer base.
Provide accurate paperwork completion.
Arrange product deliveries and collections.
Manage warranty issues and claims.
Undertake ad-hoc duties as needed.
Desired Experience:
Ability to work in a fast paced environment with excellent attention to detail
Customer Service Skills: Strong communication and problem-solving abilities to address customer needs effectively.
Technical Understanding: Familiarity with automotive components and terminology.
Organisational Skills: Ability to manage paperwork, coordinate deliveries, and handle administrative tasks efficiently.
Compensation and Benefits:
Salary: £27,000 to £30,000 (experience-dependent).
Working Hours: 08:00 till 17:00 with ½ hour lunch & 08:30 till 17:30 (Alternate weeks)
Holiday Entitlement: 25 days plus bank holidays.
Excellent pension scheme
Apply now!