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North Berwick
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Job Title: Temporary Customer Service Representative Benefits & Perks: Competitive hourly rate of £11.77 Full training provided Opportunity to work with a renowned client Convenient location near public transportation About Our Client: Our client, a reputable company based in the heart of Edinburgh City Centre, is seeking two Temporary Customer Ser
Job Source: Office AngelsSanderson
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Job Source: SandersonOffice Angels
Edinburgh
Job Title: Temporary Customer Service Representative Benefits & Perks: Competitive hourly rate of £11.77 Full training provided Opportunity to work with a renowned client Convenient location near public transportationAbout Our Client: Our client, a reputable company based in the heart of Edinburgh City Centre, is seeking two Temporary Customer
Job Source: Office AngelsEdinburgh
£ 12.00 per hour, Inc benefits
Customer Service Representative
Based in Edinburgh City Centre
£12 per hour + holiday pay
Reed Business Support are pleased to be working with a leading financial institution on a high number of Customer Service Representative roles. As part of a growth project, the client is looking to onboard candidates on an initial 6 month temporary basis with the opportunity to become permanent. The roles will involve a high-volume of telephony based customer service and could be the perfect opportunity for candidates looking to break into an office based environment.
This position is particularly attractive due to it's city centre location and working pattern within social hours.
Monday - Friday (9am - 5pm)
Office based
Immediate start
Key responsibilities:
Handling incoming calls from customers
Answering queries related to life, pension, or investment policies (will be trained on one specific skill)
Advising customers on any follow up actions
Updating internal systems with logs and information about customer calls
Maintaining an strong knowledge of company systems and policies
Providing excellent customer service
Ad hoc duties
Person specifications:
Previous experience working in a customer service role - this can include call centre, retail, hospitality, or ...
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