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4way Recruitment
Wilford
Customer Service Administrator Nottingham A fantastic opportunity to join one of the UK’s fastest growing, most innovative Fire and Security Companies, with over 20 years’ experience within the industry. My client is looking for an experienced Customer Service Administrator to join the team. Package £22-24,000 Main Responsibilities Deal direc
Job Source: 4way RecruitmentAggregate Industries UK Limited
Coalville
Customer Service Representative ?? Bardon RCC ?? Competitive salary plus bonus Please note we are hoping to schedule an assessment day for the recruitment of this position on Tuesday 11th June Are you passionate about delivering exceptional customer experiences? Do you thrive in a close-knit team environment where collaboration and support are key?
Job Source: Aggregate Industries UK LimitedFabric Recruitment
Loughborough, England, United Kingdom
Customer Service Co-ordinator Loughborough £26,500 - £28,000 + Bonus We are currently seeking a motivated and dynamic individual to join our clients’ team as a Customer Service Coordinator. This role offers an exciting opportunity to play a vital role in ensuring customer satisfaction by handling orders, managing accounts, and providing proactive
Job Source: Fabric RecruitmentTURNERFOX RECRUITMENT
Sutton-in-Ashfield
Customer Service AdministratorSutton in Ashfield c£23-£24k Due to expansion, we have a great opportunity for a customer service / sales administrator to work for our super busy client in the Sutton in Ashfield area. Our client offers a great working environment and an early finish on a Friday!! Within the role of customer service / sales administra
Job Source: TURNERFOX RECRUITMENTNelsons Solicitors
Nottingham
Why join Nelsons? Nelsons is one of the largest and fastest growing law firms in the East Midlands with experts in Leicester, Derby and Nottingham. We look to empower our clients, to give them a voice, fight for them, help them seek justice and steer them through complex legal issues they face. The desire to push ourselves forwards to better serve
Job Source: Nelsons SolicitorsHarper Recruitment
Nottingham
Customer Service Advisor x 2 Location: Nottingham Salary: £11.44 per hour Contract Type: Temporary to Permanent Hours: Monday to Friday 9am-5pm Start date: Tuesday 28th May Harper Recruitment Group is excited to collaborate with a specialist online retailer in North Nottingham, who are currently expanding their customer service team. What will t
Job Source: Harper RecruitmentPersonnel Solutions (Midlands) Ltd
Mansfield
Customer Service Advisor Mansfield Full time/ Part time Week days £11.44 Per hour Duties: * To provide an efficient and friendly service to customers * Assist with general administrative duties * Log and keep details up to date on in house systems * Respond to enquiries via emails and phone * Respond to customer needs by listening and que
Job Source: Personnel Solutions (Midlands) LtdNovax Recruitment Ltd
Derby
Receptionist/Customer Service Derby £11.50 per hour Full Time Contract Novax Recruitment is actively seeking a Receptionist/Customer Service Officer based in Derby on a contract basis. Our client can offer full and part time hours. The job: Provide a face to face reception and customer service for all customers. Assist with access services, prov
Job Source: Novax Recruitment LtdNottingham
Customer Service Administrator
Nottingham
A fantastic opportunity to join one of the UK’s fastest growing, most innovative Fire and Security Companies, with over 20 years’ experience within the industry. My client is looking for an experienced Customer Service Administrator to join the team.
Package
£22-24,000
Main Responsibilities
Deal directly with customers either by telephone, electronically or via a customer portal and to provide ‘best in class’ service Interact with both external and internal customers in a timely and effective way to provide the best in business customer service.
To process telephone calls/emails relating to service / breakdowns and within the agreed KPI’s
Provide accurate and timely updates on customer portals
Review Customer Service levels and raise poor service performance levels to Management.
Ensure that customer complaints are dealt with in a timely manner and to the customers satisfaction.
Liaising with your specific account(s) helpdesk/Web portal daily to process call outs, invoicing queries and any necessary further works.
Chase reports, updates, etc. from subcontract labour.
Maintain/ update quote log & service order log (daily) Senior.
Ensure month end invoicing closed off and deadlines are adhered to.
Raise credits notes for Senior sign off.
Liaise with account helpdesk/ web portal daily to process call outs, invoicing queries.
Sales enquiries are processed and quote requests from the portal are added as an enquiry.
Ordering any relevant parts relating to any engineering works taking place at your specific account(s) including SSW.
Knowledge and Responsibilities
GCSE Math’s/English C or above
Knowledge of customer service principles and practices.
IT skills, including Microsoft packages and email. Knowledge of administrative procedures.
Accuracy at record keeping.
Ability to priorities your own workload.
Numeric, oral and written language applications.
Excellent communication skills, including a clear, confident speaking voice. Able to build a rapport with customers.
Personable in written and verbal communication, exhibit confidence and handle fast-paced work environments well.
If you are local to the area and seeking a new Customer Service Administrator position, then please apply now. If your application is successful a 4way member will be in touch.
Customer Service jobs in Nottingham
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