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Oyster Consultants
Edinburgh
Position: German Speaking Customer Service Advisor Working hours: Monday – Friday 08:00am – 5pm Location: Fountainbridge, Edinburgh. Salary: £25,000 Our Client A leading global travel service provider with four contact centres around the globe based in Japan, Korea, UK, and the Philippines, providing 24/7 customer service in 19 different langu
Job Source: Oyster ConsultantsOyster Consultants
Edinburgh, City of Edinburgh
Position: German Speaking Customer Service Advisor Working hours: Monday – Friday 08:00am – 5pm Location: Fountainbridge, Edinburgh. Salary: £25,000 Our Client A leading global travel service provider with four contact centres around the globe based in Japan, Korea, UK, and the Philippines, providing 24/7 customer service in 19 different langu
Job Source: Oyster ConsultantsSearch
Edinburgh
German Speaking Customer Service Advisor Broxburn - Hybrid Full Time Up to £30,000 Temp to Perm Are you a talented Customer Service Advisor looking for a new opportunity? Currently recruiting for a German Speaking Customer Service Advisor for growing business in Broxburn. They are experts in their industry, being the largest within the market
Job Source: SearchOyster Consultants
Edinburgh, City of Edinburgh
Position: German Speaking Customer Service Advisor Working hours: Monday - Friday 08:00am - 5pm Location: Fountainbridge, Edinburgh. Salary: £25,000 Our Client A leading global travel service provider with four contact centres around the globe based in Japan, Korea, UK, and the Philippines, providing 24/7 customer service in 19 different langu
Job Source: Oyster ConsultantsSearch
Broxburn, West Lothian
German Speaking Customer Service Advisor Broxburn - Hybrid Full Time Up to £30,000 Temp to Perm Are you a talented Customer Service Advisor looking for a new opportunity? Currently recruiting for a German Speaking Customer Service Advisor for growing business in Broxburn. They are experts in their industry, being the largest within the market
Job Source: SearchOyster Consultants
Edinburgh
Position: German Speaking Customer Service Advisor Working hours: Monday - Friday 08:00am - 5pm Location: Fountainbridge, Edinburgh. Salary: £25,000 Our Client A leading global travel service provider with four contact centres around the globe based in Japan, Korea, UK, and the Philippines, providing 24/7 customer service in 19 different languages.
Job Source: Oyster ConsultantsSearch
Livingston, West Lothian
German Speaking Customer Service Advisor Broxburn - Hybrid Full Time Up to £30,000 Temp to Perm Are you a talented Customer Service Advisor looking for a new opportunity? Currently recruiting for a German Speaking Customer Service Advisor for growing business in Broxburn. They are experts in their industry, being the largest within the market
Job Source: SearchSearch
Broxburn
German Speaking Customer Service Advisor Broxburn - Hybrid Full Time Up to £30,000 Temp to Perm Are you a talented Customer Service Advisor looking for a new opportunity? Currently recruiting for a German Speaking Customer Service Advisor for growing business in Broxburn. They are experts in their industry, being the largest within the market, and
Job Source: SearchEdinburgh
Position: German Speaking Customer Service Advisor
Working hours: Monday - Friday 08:00am - 5pm
Location: Fountainbridge, Edinburgh.
Salary: £25,000
Our Client
A leading global travel service provider with four contact centres around the globe based in Japan, Korea, UK, and the Philippines, providing 24/7 customer service in 19 different languages. Employing more than 30,000 employees across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand their global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveler.
Who we are looking for.
We are seeking a passionate and enthusiastic German speaking Customer Service Advisor to join our team in our Edinburgh office. You will be customer-centric, have a passion for travel, have a track record in building rapport quickly and take pride in being able to problem solve. These aspects will come through in all your interactions whilst delivering the best possible customer service through our range of communication channels.
What you will get in return
Joining the team in Edinburgh, you will be warmly welcomed to an engaging and supportive working environment which includes:
32 days annual leave
Workplace health cash plan including claiming back for dental, optical and physiotherapy and much more
Employee well-being program, Employee Assistance Program and enhanced sick pay
Monthly performance-based bonuses
Extensive learning opportunities and resources to further your career
Enhanced family policies (maternity/paternity/adoption)
Life and health insurance
Discounted parking pass
Free on-site gym
Hybrid working (after 6 months)
Frequent employee engagement events
Refer a friend bonus scheme
What you’ll be doing
Providing exceptional service to our customers, being the ?rst point of contact responding to various travel queries.
Providing resolutions to our customers via Call, Chat and Email.
Handling customer queries with empathy, patience and compassion.
Attending regular team huddles.
Keeping up to date with the latest promotions, initiatives and company policies/procedures.
Assisting in ad hoc assigned projects.
What you’ll need
Customer service experience
Must be ?uent in German and English
Effective communication skills
Good knowledge of Microsoft Office suite & Pro?cient typing abilities
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Email Alert for German Customer Service Advisor jobs in Edinburgh
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