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Essential Employment
Loughborough
Customer Service Advisor needed in Loughborough, £11.44ph PAYE - Reference: RQ1277072 20 Hours Per Week x 3 Vacancies - June - September 2024 We are looking for three enthusiastic and committed part-time advisors to join our Customer Services team to deal with enquiries. You will ideally have recent experience of providing information and advice
Job Source: Essential EmploymentSF Recruitment
Derby
SF are looking for a Customer Service Advisor to join our dynamic client in the heart of Derby City Centre! This position will be on a temporary basis for at least 3 months to support them at their busiest time , with the possibility for extension. They are a leading company dedicated to providing exceptional customer service. They are now loo
Job Source: SF RecruitmentVantage Recruitment
Derby
Customer Service Advisor, Castle Donington (own transport or 15 minutes walk from the bus stop), £24,000 - £25,500, Monday to Friday 9am - 5pm If going that extra mile and ensuring your customers have a smile on their face when they have spoken with you makes you happy, then this is the perfect role for you. Playing a crucial role with your high pr
Job Source: Vantage RecruitmentBrook Street
Nottingham, NOTTINGHAMSHIRE
£11.88 PER HOUR ** POTENTIAL FOR HYBRID WORKING ** START DATE 10th JUNE ** This is a fantastic opportunity to work with our exciting client and make a difference to their customers. These roles are initially for 3 - 6 months, with the potential to be extended. Role Overview: These roles are Contact Centre based, with the main duties of Customer S
Job Source: Brook StreetPersonnel Solutions (Midlands) Ltd
Mansfield, Nottinghamshire
Customer Service Advisor Mansfield Full time/ Part time Week days £11.44 Per hour Duties: * To provide an efficient and friendly service to customers * Assist with general administrative duties * Log and keep details up to date on in house systems * Respond to enquiries via emails and phone * Respond to customer needs by listening and que
Job Source: Personnel Solutions (Midlands) LtdNew Resource Group
Sutton in Ashfield, Nottinghamshire
Maternity cover 9-12 months Interested in working for a company that values its employees and has a passion for providing exceptional customer service? Then this might be the perfect opportunity for you. It is an honor for us to be working with a leading manufacturer of handcrafted luxury furnishings. They are one of the largest international man
Job Source: New Resource GroupJR Recruitment
Nottingham
Customer Service Advisor Nottingham City Centre Outskirts (near London Road) with free parking c. £22,500 Our client is a well established, reputable local business looking to recruit a Customer Service Advisor to join a busy and friendly team. Full time role based in lovely offices with free parking on the outskirts of Nottingham City Centre. Resp
Job Source: JR RecruitmentBUZZ Bingo
Nottingham
Are you passionate, customer-focused professional with exceptional comminucation skills? We’are looking for two people, within commutable distance of Nottingham City Centre to join our team of Customer Service Executives in our Nottingham based Buzz Hub. You will have a great positive attitude, friendly tone and approachable personality to join ou
Job Source: BUZZ BingoNottingham
Job Brief:
A well-established business based in central Nottingham are looking for a Customer Service Advisor to join their growing team. As a Customer Service Advisor you will be customer orientated and will act as a liaison, provide product/services information, and resolve any emerging problems with accuracy and efficiency.
Duties Include:
Providing help and advice to customers communicating courteously with customers by telephone, email, letter and face-to-face
Investigating and solving customers' problems, which may be complex or long-standing problems
Keeping accurate records of discussions or correspondence with customers
Producing written information for customers, often involving use of computer packages and software
Learning about products or services and keeping up to date with changes
Managing large amounts of incoming calls
Meet personal/customer service team targets
Handle customer concerns/complaints, provide appropriate solutions within the time limits and follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Skills Required:
Proven experience of customer support, as a customer service representative or similar
A track record of over-achieving targets
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Familiarity or learning agility of Web based Customer Portals
The Customer Service Advisor will be genuinely excited to help customers. You will be patient, empathetic, and passionately communicative. You must be confident at troubleshooting and able to investigate to resolve customer complaints. In return you will be offered a salary of £24,000 to rise to £25,000 after probation. Working hours are Monday to Friday 8.30am - 5.30pm with an hour for lunch; this is fully office based. Also, you will be offered 20 days annual leave plus statutory Bank Holidays rising by one day per each year of service up to 25 days.
Email Alert for Customer Service Advisor jobs in Nottingham
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