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Technical Prospects
Harrogate
Technical Support Engineer Offering £26,000 - £28,000 Basic Salary based at Harrogate Office. Our client is an established IT company that focusses on delivering Broadband and Wi-Fi services to the leisure industry throughout the UK, utilising a business model that has established itself as an acknowledged leading provider in this sector. Due to c
Job Source: Technical ProspectsReed
York
Job purpose: Provide technical support solutions to our end users, engineering, part-sales team, production, and other internal departments/functions as required. Key Responsibilities: (Key Tasks) Provide technical support for in-service systems, collating customer-ready engineering responses to technical support enquiries in a timely manner. Whe
Job Source: ReedTechnical Prospects Ltd
Harrogate
Technical Support Engineer Offering £26,000 - £28,000 Basic Salary based at Harrogate Office. Our client is an established IT company that focusses on delivering Broadband and Wi-Fi services to the leisure industry throughout the UK, utilising a business model that has established itself as an acknowledged leading provider in this sector. Due to c
Job Source: Technical Prospects LtdEntrust Resource Solutions
north yorkshire, england, United Kingdom
Technical Support Engineer - Italian speaking Parli fluentemente l'italiano? Hai una laurea tecnica? Our Yorkshire based client develop and manufacture a range of products for desk-top instrumentation. They are actively recruiting for an English/Italian speaking Technical Support Engineer Duties for this position will include :- Providing techn
Job Source: Entrust Resource SolutionsYORKSHIRE COAST RECRUITMENT
York
Technical Support Specialist Location: Near York Salary: Depending on experience We are recruiting on behalf of our client for a Technical Support Specialist. A successful candidate will play a crucial role in providing technical support solutions to end users, engineering, part-sales team, production, and other internal departments. Key Respon
Job Source: YORKSHIRE COAST RECRUITMENTBridge Recruitment Ltd
Osbaldwick
Technical Support Specialist: are you a confident communicator via the telephone or email. My client is interested in people enthusiastic and determined individuals who wish to start their Technical Career. Technical Customer Support job description: * Supporting clients and colleagues on the products they have sold/purchased. * Delivery of the hig
Job Source: Bridge Recruitment LtdCOMPLETE TALENT SERVICES LIMITED
York
Our client, a leading manufacturing client based north of York, are looking to recruit a Technical Support Specialist to join the businesson a permanent basis. This recruitment drive is due to expansion of the System Support division and improvement of support to equipment deployed globally. The successful candidate will be required to provide tech
Job Source: COMPLETE TALENT SERVICES LIMITEDRouteware, Inc.
York, England, United Kingdom
Routeware is the industry leader in providing SAAS software solutions, integrated technologies including RFID, AI, video, hardware/software, and data analysis that enables public and private enterprises to improve the effectiveness of their waste and recycling programs. Our solutions help organizations achieve a digital transformation that saves ti
Job Source: Routeware, Inc.York
£ 40,000 - 43,000 per annum, Inc benefits
Job purpose: Provide technical support solutions to our end users, engineering, part-sales team, production, and other internal departments/functions as required.
Key Responsibilities: (Key Tasks)
Provide technical support for in-service systems, collating customer-ready engineering responses to technical support enquiries in a timely manner.
Where beneficial, recreate customer reported issues in-house to assist problem resolution.
Be an active member of the “on call” out of hours rota system.
Generate internal NCRs and champion the progress of remedial actions as required to address issues arising from customer reported issues.
Provide technical input during the quoting and tendering phase to understand customer requirements.
Be commercially aware when dealing with customer issues.
Log and review all customer and technical support enquiries using FAST database.
Take lead and clearly document corrective action activities and exercises.
Provide technical insight into future product development.
Carry out system audits and follow-up visits to vessels and systems to obtain customer feedback.
To assist with system integration/FAT as required
To act as customer proxy for FAT as required (and where there is no conflict of interest).
Job role may require work offsite.
Any other duties, as required by the Company.
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Email Alert for Technical Support Engineer jobs in York
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