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Reed
Harrogate
We are currently supporting a company who are recruiting for a Service Desk Administrator who will assist in managing and coordinating the reactive repair requirements of their clients’ properties. They aim to support independent living for vulnerable adults.Job Type: Full-time Temporary to permanent position.Location: HarrogateHours: Monday-Friday
Job Source: ReedHAYS
Leeds
Job Description Technical/Customer Service ADMIN - Leeds, LS16 Temporary Technical Administrator - Leeds, West Yorkshire Are you a skilled administrator with a knack for handling technical tasks? We have an exciting opportunity for a Temporary Technical Administrator to join a manufacturing business team in Leeds. This role is working 5 days a
Job Source: HAYSHays Specialist Recruitment Limited
Leeds
Temporary Technical Administrator - Leeds, West YorkshireAre you a skilled administrator with a knack for handling technical tasks? We have an exciting opportunity for aTemporary Technical Administrator to join a manufacturing business team in Leeds. This role is working 5 days a week in the office, with a competitive salary of £24,000 per annum, p
Job Source: Hays Specialist Recruitment LimitedReed
Knaresborough
We are currently supporting a company who are recruiting for a Service Desk Administrator who will assist in managing and coordinating the reactive repair requirements of their clients’ properties. They aim to support independent living for vulnerable adults.Job Type: Full-time Temporary to permanent position.Location: HarrogateHours: Monday-Friday
Job Source: ReedSearchability
Leeds
Service Desk Analyst Are you looking for a company with great products, clear progression and technical upskilling opportunities? Look no further! Salary; Up to £28,000 Location; Leeds Benefits; personal training and development plan, Healthcare, Discounted products, Social events and much more Who are we? We are a forward thinking modern cultured
Job Source: SearchabilityIn Technology Group Limited
Leeds
We are partnering with a well-established company in the food production sector, known for its commitment to excellence and innovation. Our client values its employees and provides a supportive and dynamic work environment. They are currently seeking a dedicated IT Service Desk Analyst to join their Tech Support Team. IT Service Desk Analyst Leed
Job Source: In Technology Group LimitedReed
Knaresborough
We are currently supporting a company who are recruiting for a Service Desk Administrator who will assist in managing and coordinating the reactive repair requirements of their clients’ properties. They aim to support independent living for vulnerable adults.Job Type: Full-time Temporary to permanent position.Location: HarrogateHours: Monday-Friday
Job Source: ReedPicture More
Leeds
Are you an IT Support professional looking for your next challenge? Are you seeking a role which offers more hybrid flexibility for a better work-life balance? Do you have experience supporting Office 365, Active Directory and other Microsoft applications? If so, this opportunity might be the perfect fit for you! Join a friendly Leeds based team p
Job Source: Picture MoreHarrogate
We are currently supporting a company who are recruiting for a Service Desk Administrator who will assist in managing and coordinating the reactive repair requirements of their clients’ properties. They aim to support independent living for vulnerable adults.Job Type: Full-time Temporary to permanent position.Location: HarrogateHours: Monday-Friday 9am - 5.30pm (Flexible part time hours available)Salary: £13 per hourKey Responsibilities/Accountabilities:
To be the first point of contact for our clients, either via the Fix Flo Portal, phone, or email.
Manage planned works through to completion including Remedial Works to ensure all our clients’ properties are fully compliant completed within our set KPI’s this includes, but not limited to, Gas safety Certificates, Fire Risk Assessments, Electrical Certificates, Asbestos Surveys, Legionella Risk assessments.
Review all planned compliance and maintenance activities to arrange times and access keeping all parties fully informed at all times and obtaining all necessary consents.
To manage the compliance system (Fix Flo) highlight any shortfalls - and arrange with third party vendors to rectify in a timely manner.
Manage both reactive and planned works through to completion ensuring they are delivered with our set KPI’s.
Liaise with contractors/suppliers and in-house handymen to ensure completion of all reported issues to a satisfactory and complaint standard.
Chase above where needed to ensure they meet our issued KPI’s.
Work with finance team to ensure matchup between Issue References and PO’s.
Assist to manage awarded project works from instruction to practical completion.
Ensuring complaints are escalated to the appropriate manager.
Assist in the preparation of monthly reports and statistics in line with housing association and landlord requirements and senior management team
First point of contact for third party vendors regarding operational issues.
The right candidate must be able to have:
Leadership qualities and experience.
Excellent customer service skills.
Administration skills
Experience in a busy helpdesk/call centre environment however not essential.
Be proficient in Microsoft Office (especially Excel and Outlook)Knowledge of property services/facilities management preferred, but not essential.
Any trades experience a bonus.
Please apply if you are available in the next week with immediate start.
Email Alert for Service Desk Admin jobs in Harrogate
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