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Receptionist - Part Time

Bracknell, England, United Kingdom

*Monday-Friday 12:30-5:30 25 hours per week*

Company Overview

Allegis Group is a multi-branded specialist in providing tailored staffing solutions to market leading clients. As the largest privately-owned staffing company globally, we consistently outperform our competitors and continuously deliver on our promises.

With staffing at the core of what we know best, we understand how important people are to any business, therefore at Allegis Group we invest in the training and development of our people, offering continuous opportunity to those who earn the right.

Our goal is to become the staffing and services company others aspire to be.

Role Outline

An active participant of the team, who is responsible for managing a busy reception desk. Builds effective working relationships based on task completion and demonstrates patience. Understands what is required of them in their role and how this contributes to department priorities and is responsible for own workload.

Reception Duties (where applicable)

Greets all visitors and employees at Head Office in a warm friendly manner

Responsible for answering all switchboard calls and re-directing appropriately

Responsible for ensuring all messages are communicated to the relevant individual within a timely manner

Responsible for the sorting and distribution of the post

Manages the booking of the Head Office meeting rooms

Books taxis for clients, visitors and employees

Customer Service

Delivers a high level of customer service to both internal and external customers

Develops strong relationships across field support to support the objectives of the team

Interacts with peers in other departments to achieve the overall objectives of the support function

Systems and Process Understanding

Supports the administration function of the field office

Supports the execution of standard processes – including but not limited to payroll, compliance,

visas, overpayments, complaints.

Manages and maintains the input of information into the key systems with a strong focus on data integrity

Responsible for the collection of business-critical data

Can extract key information from the system to support the overall objective of the Field Support team

Core Skills

Able to organise workload and multi task

Able to work under pressure and still maintain a high level of accuracy and attention to detail

High level of communication

Seeks growth and self-improvement

Knowledge, Abilities and Qualifications

Understanding of the principle for providing excellent customer service

English language (verbal and written) as well as local language (if applicable)

Basic use of Microsoft Office

Personal Attributes and Other Requirements

Helpful and willing to support at all times

Acts with integrity at all times – ability to build trust and effective working relationships

Personal accountability and self-reliant

Solution orientated

Results driven

Flexible

Continuous learner

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