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TN Recruits
Tunbridge Wells
Customer Service Specialist in Tunbridge Wells! Are you tech-savvy and eager to grow? Join our team! Your Role: Respond to member inquiries and assist with training admin. Process course bookings and manage documentation. Ensure excellent, quick customer service. What You Bring: Strong admin skills and attention to detail. Basic knowledge of
Job Source: TN RecruitsReed
Crawley
They are seeking an energetic and eager-to-learn Customer Service Executive to join a growing local business. The successful candidate will manage and process enquiries from subscribers efficiently and effectively, using various communication channels such as email, written correspondence, and inbound calls on behalf of Publisher Clients. Day-to-d
Job Source: ReedReed
Crawley
Customer Service Administrator Temp - Immediate Start Monday to Friday, 8:00 AM to 4:00 PM OR 10.30AM – 6.30PM Occasional Weekend work once trained, one Saturday a month with time and a half pay. Pay £12 an hour. Crawley, office based role Our key client based in Crawley are seeking a temporary Customer Services Administrator ongoing , this is an
Job Source: ReedReed
Crawley
Customer Service Administrator Temp - Immediate Start Monday to Friday, 8:00 AM to 4:00 PM OR 10.30AM – 6.30PM Occasional Weekend work once trained, one Saturday a month with time and a half pay. Pay £12 an hour. Crawley, office based role Our key client based in Crawley are seeking a temporary Customer Services Administrator ongoing , this is an
Job Source: ReedLloyd Recruitment - East Grinstead
Uckfield
Lloyd Recruitment Services are working with a global business in Uckfield who are seeking a Customer Service Coordinator to join their team on a fulltime, permanent basis. Salary, Benefits, and Perks: Salary: £24,000 plus excellent company benefits Hours: Monday to Friday 25 days holiday + Bank Holidays Pension: up to 5% matched Discounts across re
Job Source: Lloyd Recruitment - East GrinsteadReed
Leatherhead
Title: Temporary Customer Service Administrator Location: Leatherhead Hourly Rate: £13.00 - £15.50 Job Type: Temporary Start Date: Immediate Job Description: We are looking for a highly organized and customer-focused individual to join our team as a temporary customer service administrator. The ideal candidate will have excellent communication
Job Source: ReedFirst Recruitment Services
Brighton
We have an exciting opportunity for an experienced Customer Service Administrator to join a well established company based in Portslade. Your role will be varied from handling the telephone to liaising with Customers and Suppliers, along with order processing and other general administration duties. Job duties of a Customer Service Administrator a
Job Source: First Recruitment ServicesLloyd Recruitment Services Ltd
East Grinstead
Are you looking to kickstart your career in an office setting, gain a qualification and also earn a competitive salary? If the answer is yes, then we'd love to hear from you! Lloyd Recruitment Services are pleased to be working with a reputable business in the East Grinstead area who are currently in search of customer service professionals to unde
Job Source: Lloyd Recruitment Services LtdCrawley
They are seeking an energetic and eager-to-learn Customer Service Executive to join a growing local business. The successful candidate will manage and process enquiries from subscribers efficiently and effectively, using various communication channels such as email, written correspondence, and inbound calls on behalf of Publisher Clients.
Day-to-day of the role: Respond to inbound calls within the stated KPIs, representing the relevant magazine brand professionally.
Process voicemail messages and emails within the stated timeframes, ensuring customer queries and requirements are administered efficiently.
Provide accurate pricing, delivery information, subscription offers, and campaign details to customers.
Perform customer verifications for existing subscribers and set up new customer accounts.
Process orders, forms, and requests promptly and accurately.
Work with the Line Manager to ensure adequate customer service cover is provided within business operating hours.
Direct unresolved issues to the Line Manager, managing customer expectations effectively.
Maintain records of customer interactions and transactions, adhering to confidentiality and legal compliance.
Follow up with customers as necessary to resolve any outstanding queries.
Administer customer correspondence, including subscription renewals, offers, and coupons.
Collaborate with internal departments to ensure service excellence across the call centre.
Provide feedback and contribute ideas to continually enhance the customer service function.
Required Skills & Qualifications: Proven customer service experience.
Excellent communication skills, both verbal and written.
Ability to manage multiple tasks and remain organized.
Proficient in using subscription software and office productivity tools.
A proactive approach to problem-solving and issue resolution.
Strong team player with the ability to work independently when required.
If you think you might be suitable for the customer service executive role, please apply now!
Customer Service jobs in Crawley
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