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In Technology Group Limited
Exeter
Role: 2nd Line NOC Engineer Location: Exeter Salary: £45,000 - £55,000 We are working with a leading provider of innovative IT solutions and services, seeking a talented and motivated 2nd Line NOC Engineer to join their rapidly growing team. As a 2nd Line NOC Engineer, you will play a crucial role in ensuring the stability, performance, and secu
Job Source: In Technology Group LimitedTHE CHANNEL RECRUITER LTD
Exeter
JOB TITLE: 2nd Line Support Engineer SALARY: £26,000 - £32,400 BENEFITS: 32 days holiday (including bank holidays), Private medical Insurance, Pension Scheme + More LOCATION: Exeter / Hybrid (3 days in 2 days at home) Our client is looking for a 2nd Line Support Engineer to join an existing team of engineers. As a 2nd Line Engineer, you should be a
Job Source: THE CHANNEL RECRUITER LTDIn Technology Group Limited
Exeter
Role: 2nd Line NOC Engineer Location: Exeter Salary: £45,000 - £55,000 We are working with a leading provider of innovative IT solutions and services, seeking a talented and motivated 2nd Line NOC Engineer to join their rapidly growing team. As a 2nd Line NOC Engineer, you will play a crucial role in ensuring the stability, performance, and secu
Job Source: In Technology Group LimitedTHE CHANNEL RECRUITER LTD
Exeter
JOB TITLE: 2nd Line Support Engineer SALARY: £26,000 - £32,400 BENEFITS: 32 days holiday (including bank holidays), Private medical Insurance, Pension Scheme + MoreLOCATION: Exeter / Hybrid (3 days in 2 days at home) Our client is looking for a 2nd Line Support Engineer to join an existing team of engineers. As a 2nd Line Engineer, you should be a
Job Source: THE CHANNEL RECRUITER LTDYour Tech Future
Exeter
We are looking for an experienced Technical Support Engineer to join our client's established team. This role is a hybrid role, with the ideal candidate attending one of our client's Southwest offices 2-3 days per week. Responsibilities of the Technical Support Engineer include: Increase capacity and capability within the technical support functio
Job Source: Your Tech FutureBallantyne Technology Limited
Exeter
Network Support Engineer 12 - 18 month contract £250 - £265/day Exeter Inside IR35 CCNA Routers VPN's Cisco/Juniper My client require the services of a specialist 1st/2nd line Network Support Engineer to join their multi-tiered network support team for a long term contract of between 12 - 18 months. Responsibilities: - Support internal users throug
Job Source: Ballantyne Technology LimitedWoodrow Mercer Engineering
Exeter
Job Title: Domestic Appliance Engineer/White Goods Engineer Location: Exeter We are presently recruiting White Goods/Domestic Appliance Engineers in all areas of Exmouth and surrounding areas for a well-established employer within the industry. Responsibilities: As a Domestic Appliance Engineer, you will be responsible for responding to custome
Job Source: Woodrow Mercer EngineeringEpsilon Talent Limited
Honiton
RC Fornax are looking for a Senior Analyst to lead and manage the UK analysis team. To validate equipment and products throughout their lifecycle in accordance with contracted requirements and to influence their design in a timely manner to ensure they are more generally fit for purpose. Main Responsibilities: Manage Analysis team and associated pa
Job Source: Epsilon Talent LimitedExeter, England, United Kingdom
Who we Are
Established in 2000, Modern Networks provides information and communications technology solutions and support to businesses nationwide. We take time to understand and anticipate the challenges facing our customers today. We partner with technology vendors including HP, Cisco, NetApp, Microsoft, and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service and reduce business costs.
What you'll be doing
Reporting to the 2nd Line Team Manager, you'll form part of a growing team that works closely with customers to ensure their ICT Infrastructure operates at the optimum capacity and with minimum disruption to service.
Whilst this role will involve attending customer site (3-4 pre-arranged visits / week) , we work from our offices in Exeter Tues - Thursday, and from home on Monday's and Fridays. The majority of our customers are located in Devon, but there will be occasional visits required to surrounding counties (Cornwall / Somerset / Dorset).
Tasks will include:
Providing a technical escalation point for 1st line team members and ensuring technical escalations to 3rd Line are informative and precise.
Customer site visits (PC Installs / switch installs / internet line switch overs / new printers etc)
Responding to escalated, complex and high impact issues within SLA.
Assist in ensuring due diligence is given to security and backup procedures, associated hardware/software, data, and Information systems.
Creating knowledge articles for peer use and knowledge transfer
Provide training where necessary to all team members.
Identifying inefficiencies, recommend improvements to support continuous service improvement standards and assist with their implementation
What we're looking for
Experience in an ITIL Service Desk.
Strong understanding of core systems including O365, Azure, Domain administration
Understanding of LAN (Local Area Network) and WAN (Wide Area Network) technologies including, basic switching and routing, TCP/IP, DHCP, DNS, IP Addressing, VPN, Wireless, etc.
What you’ll get from us
Great prospects - once you’ve got to grips with our systems and processes, you’ll have the opportunity to progress with us.
Knowledgeable, high-achieving, experienced and fun colleagues
A career with room for your personal life in a work environment where everyone knows the value of a healthy work-life-balance
Commitment to Diversity and Inclusion - we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes us better.
Email Alert for 2nd Line Analyst jobs in Exeter, England, United Kingdom
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