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Reed
York
IT Helpdesk Support Annual Salary: £24,000 - £25,000 plus potential quarterly bonus Location: York Ring Road Job Type: Full-time Your role will be to take day to day responsibility for the technical support queries which surround our client’s product portfolio from internal and external customers. Ensuring that customer queries/problems/issues of a
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Job Source: Bridge Recruitment LtdOptimum Recruitment Group Limited
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Job Source: Optimum Recruitment Group LimitedCerise Healthcare
Castleford, City and Borough of Wakefield
Cerise Healthcare is recruiting for exceptional Support Workers to work with our client, providers of support to Adults with Learning Disabilities who reside in a Supported Living Services across the area of Castleford in Wakefield. Benefits to Cerise Healthcare’s Support Workers include: * Competitive pay rates * Flexible hours to suit your nee
Job Source: Cerise HealthcareYork
£ 24,000 - 26,000 per annum, Inc benefits
IT Helpdesk Support
Annual Salary: £24,000 - £25,000 plus potential quarterly bonus
Location: York Ring Road
Job Type: Full-time
Your role will be to take day to day responsibility for the technical support queries which surround our client’s product portfolio from internal and external customers.
Ensuring that customer queries/problems/issues of a technical nature are fully resolved and the outcome is communicated and logged.
To work as part of the operations team in a multifunctional role supporting the equipment checking, despatch and returns process.
Working Monday to Friday hours 37.5 a week office hours. After training this role will have the ability to be hybrid with a mix of office and home working.
Duties and Responsibilities:
Provide prompt first-line technical support to customers via email, ticketing system, and phone calls.
Assist customers resolving technical issues with equipment.
Offer continuous support and guidance to the UK Sales and Operations team to meet customer expectations.
Participate in the Company’s ‘Out of Hours’ rota to address urgent technical queries (including weekends).
Support customers during global sporting events, i.e. Football World Cup’s and Olympics events.
Maintain up-to-date product knowledge through various channels such as the intranet and equipment manuals.
As...
Email Alert for Helpdesk Support jobs in York
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