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NRG.
newcastle upon tyne, england, United Kingdom
Responsibilities will include, but are not limited to: IT Helpdesk and Desktop support : Administration of the IT Helpdesk Preparation and provision of hardware and software for new employees Serving as the main point of contact for all employees regarding unresolved IT helpdesk incidents. Assist IT infrastructure upgrades and installations as re
Job Source: NRG.Sellick Partnership
newcastle upon tyne, england, United Kingdom
IT Manager Newcastle Permanent £40,000 - £45,000 Sellick Partnership are currently assisting in the recruitment of an IT Manager for a public sector organisation based in North Shields. This is a permanent role. Responsibilities of the IT Manager include: for providing technical support and assistance to end-users within the organisation the s
Job Source: Sellick PartnershipCareers Plus
Gateshead, England, United Kingdom
An exciting opportunity has arisen for an experienced and self-motivated IT NETWORK LEAD to join one of our client's Essential ICT Service team. Working as part of the ICT Services team, your main role is to manage the day-to-day operation of the IT environment within their clients. You will be leading a team of ICT Technicians to provide suppor
Job Source: Careers PlusLuton Bennett
Lemington, Newcastle upon Tyne
Service Engineer (Field/Mobile Mechanic/Vehicle Technician) Newcastle Upon Tyne & Carlisle Territory 8am to 4.30pm, Monday to Friday £31,000 - £36,000 Starting Salary DOE Benefits: Paid Door to Door Travel + Overtime at 1.5 and 2.0 + Fully Expensed Ford Transit Custom Van (can be used for personal use) + Fuel Card + 6% Employer and 4% Employee
Job Source: Luton BennettClearlink Recruitment Ltd
Durham
Field Service Engineer £45,000 Package Durham One of the UK's leading material handling and access solutions provider are expanding thier engineering team. My client are looking for an Engineer with forklift, telehandler or relevant plant experience to join their growing team on a full time basis. This will be a mixture of workshop and site visi
Job Source: Clearlink Recruitment LtdFuture Prospects Group Ltd
Newcastle upon Tyne, Tyne & Wear
Field Service Engineer - Electrically Biased Earning potential of £32,000 to £40,000 (overtime readily available) Nottinghamshire based Client, regular work in North West + UK travel Company van + fuel card + company credit card + mobile phone + laptop + tools We are looking for a self-motivated and customer-focused Field Service Engineer for our a
Job Source: Future Prospects Group LtdDemob Job Ltd
Newcastle Upon Tyne
I am currently recruiting on behalf of my client who are a leading global specialist provider of equipment to their industry sector. Due to continued expansion, they have a vacancy for a Field Service Engineer to join their team. The successful Field Service Engineer will travel to customer sites throughout the UK and will carry out the instal
Job Source: Demob Job LtdVirgin Media O2
Newcastle Upon Tyne
Salary: £29,000 - £36,200 per year For this position, you must live in one of the following postcodes: DH8, NE1, NE2, NE3, NE4, NE5, NE6, NE7, NE12, NE13, NE23, NE25, NE26, NE27, NE28, NE29, NE30, NE24, NE 61, NE22, NE15, NE64, NE17, NE62, NE63 Join our team of Field Service Engineers (internally you’ll be known as a Field Technician) and earn
Job Source: Virgin Media O2Newcastle Upon Tyne
2nd Line Technical Support | £30,000 | Newcastle | On-siteMy client is looking for someone to join their support team to fulfil 2nd line support responsibilities. The ideal candidate should possess on-site experience and will play a pivotal role in ensuring seamless user experiences by responding to incoming requests and reporting issues through various channels such as telephone or ticketing systems.Your responsibilities will include promptly addressing user concerns, resolving queries, and escalating complex issues to the 3rd Line support team as needed. In this capacity, the individual will play a key role in ensuring the smooth operation of IT systems. Key Responsibilities: Respond to incoming requests and report issues via chatbot, telephone, or ticketing system.
Efficiently escalate issues to the 3rd Line support team when necessary.
Maintain hardware such as printers, barcode scanners, and mobile devices.
Collaborate with account managers to identify opportunities for enhancing customer retention and platform satisfaction.
Maintain clear and concise documentation of support activities.
Qualifications: Proven experience in IT support or a related field.
Strong problem-solving skills with a customer-centric approach.
Ability to communicate effectively with both technical and non-technical stakeholders.
Familiarity with ticketing systems and escalation procedures.
Full Driving License & Car
The company also focuses on fostering a warm and welcoming work environment and provides bonuses and incentives to reward you for your hard work.To be considered, please attach an up-to-date copy of your CV and we can discuss the full job description, salary, and benefits on our initial briefing call. You can also contact me at .
Email Alert for IT Field Engineer jobs in Newcastle Upon Tyne
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