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Staffline
Stobcross (historical)
Apply today to work as a Customer Service Representative in Glasgow for our client - Scot Group Ltd which operates the Thrifty rental brand in the UK and is the largest privately owned rental company in the UK today. At Thrifty Car and Van Rental, our colleagues work hard to deliver exceptional customer service, and we drive for success by deliver
Job Source: StafflineTalk Staff Group Limited
Coatbridge
We are currently looking to recruit a Customer Service Representative for our fast growing client in Glasgow, who offer sustainability, inclusivity, and diversity. A high valued, forward thinking company that are committed to creating a positive and rewarding career opportunity. The main purpose of the role is to be the main support for the admini
Job Source: Talk Staff Group LimitedRandstad Delivery
Glasgow
Join Our Team at Barclays Bank in Glasgow! Are you passionate about delivering exceptional customer service? Do you thrive in dynamic environments where no two days are the same? Are you in or around Glasgow? If so, we want YOU to join our team as a Customer Care Agent! No previous banking knowledge is needed. You can apply from retail, hospit
Job Source: Randstad DeliveryCigna Global
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Job Source: Cigna GlobalFirst Direct
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Job description At first direct you'll provide an exceptional customer service experience, as part of our award-winning team. Our starting salary is £23,205, with excellent additional benefits and perks - including 33 days holiday per year*, free parking & EV charging, free onsite gym & personal trainer, onsite Starbucks and free BUPA healthcare***
Job Source: First DirectCigna Global
PA15, Greenock, Inverclyde
Do you have a passion for helping others and ensuring customers have the best experience possible? We have a number of exciting permanent opportunities to join Cigna as a Customer Service Representative where you will be part of our Global Service Centre supporting clients from across the Globe. As a Customer Service Representative with Cigna, you
Job Source: Cigna GlobalTalk Staff
Glasgow
We are currently looking to recruit a Customer Service Representative for our fast growing client in Glasgow, who offer sustainability, inclusivity, and diversity. A high valued, forward thinking company that are committed to creating a positive and rewarding career opportunity. The main purpose of the role is to be the main support for the adminis
Job Source: Talk StaffStaffline
Glasgow
Apply today to work as a Customer Service Representative in Glasgow for our client - Scot Group Ltd which operates the Thrifty rental brand in the UK and is the largest privately owned rental company in the UK today. At Thrifty Car and Van Rental, our colleagues work hard to deliver exceptional customer service, and we drive for success by deliver
Job Source: StafflineGlasgow
�? Join Our Team at Barclays Bank in Glasgow! �?
Are you passionate about delivering exceptional customer service?
Do you thrive in dynamic environments where no two days are the same?
Are you in or around Glasgow?
If so, we want YOU to join our team as a Customer Care Agent!
No previous banking knowledge is needed. You can apply from retail, hospitality, travel or any customer related industry. Your integrity, communication and empathy is what Barclays is looking for.
To get you off to a great start, you'll spend the first three weeks learning about Barclays, banking and the role. Alongside formal training sessions, you'll also gain on the job experience. After this, you'll be fully immersed in the role and team at the Glasgow office.
Please find the job details below:
Role: Customer Care Agent
Location: Glasgow
Duration: 3 months
Hours/week: 35 hours per week - Rotating shift patterns between 7.30am - 8pm Monday - Friday, 9am - 4pm Saturday and Sunday
Key Responsibilities
Consistently deliver excellent client experience through various method of interaction including but not limited to telephony, chat and written communication
Demonstrates confidence when handling challenging and complex situations including digital queries and complaints, taking responsibility to investigate and resolve effectively
Help new customers set up accounts so they can move freely to invest online
Responsible in ensuring client requests are completed correctly and within agreed time scales whilst adhering to policy and procedures
Works with a range of internal stakeholders, support functions and third parties to resolve client queries
Responsible for gathering information and facts in order to make key decisions and judgements with an analytical approach
Champions continuous improvements, brings forward suggestions, shares best practice and participates fully in team meetings
Ensures that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards
Identify and report recurring customer issues to management for process improvement.
Collaborate with other team members to maintain a high standard of customer service.
Stay updated on product knowledge, industry trends, and company updates to better assist customers.
Essential Skills/Basic Qualifications
A strong and empathic communicator able to offer customers a seamless service
Organised and able manage your customer diary at the same time as dealing with busy periods of walk-in customers
Able to use Microsoft Office tools to a high standard
A real team player
Your Benefits
As a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme , designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants .
If you are interested please call on and ask for Meghana or apply now!!
Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
Email Alert for Customer service representative jobs in Glasgow
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