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In Technology Group Limited
Middlesbrough
IT Service Desk Engineer Middlesbrough/Onsite £20,000 - £25,000 Are you passionate about IT and ready to embark on an exciting journey with a leading Managed Service Provider? We're working with a prominent Managed Service Provider renowned for delivering exceptional IT solutions to clients in Middlesbrough and beyond. If you're enthusiastic abo
Job Source: In Technology Group LimitedFirst Call Contract Services
Darlington
Field Service Engineer Permanent Employment Opportunity Do you currently work in a technical, engineering or service environment? Are you looking to move into a Field Service Technician position? First Call Talent Solutions are currently looking to recruit a Field Service Engineer for our clients nationally recognised company who are a specialist i
Job Source: First Call Contract ServicesClearlink Recruitment Ltd
Durham
Field Service Engineer £45,000 Package Durham One of the UK's leading material handling and access solutions provider are expanding thier engineering team. My client are looking for an Engineer with forklift, telehandler or relevant plant experience to join their growing team on a full time basis. This will be a mixture of workshop and site visi
Job Source: Clearlink Recruitment LtdTalent84 LTD
Middlesbrough
The Company A global leader in energy and technology development, this business sets the pace for the rest to follow in renewable energy smart technology development. They have won significant partnership agreements with a range of blue-chip customers looking to achieve net-zero targets and goals. Further expansion and global demand for their mark
Job Source: Talent84 LTDTalent84 LTD
Middlesbrough, North Yorkshire
The Company A global leader in energy and technology development, this business sets the pace for the rest to follow in renewable energy smart technology development. They have won significant partnership agreements with a range of blue-chip customers looking to achieve net-zero targets and goals. Further expansion and global demand for their mark
Job Source: Talent84 LTDTalent84 Ltd
Middlesbrough
The Company A global leader in energy and technology development, this business sets the pace for the rest to follow in renewable energy smart technology development. They have won significant partnership agreements with a range of blue-chip customers looking to achieve net-zero targets and goals. Further expansion and global demand for their marke
Job Source: Talent84 LtdTalent84 LTD
Sunderland
The Company A global leader in energy and technology development, this business sets the pace for the rest to follow in renewable energy smart technology development. They have won significant partnership agreements with a range of blue-chip customers looking to achieve net-zero targets and goals. Further expansion and global demand for their mark
Job Source: Talent84 LTDClearlink Recruitment Ltd
Durham, County Durham
Field Service Engineer £45,000 Package Durham One of the UK's leading material handling and access solutions provider are expanding thier engineering team. My client are looking for an Engineer with forklift, telehandler or relevant plant experience to join their growing team on a full time basis. This will be a mixture of workshop and site visi
Job Source: Clearlink Recruitment LtdSedgefield
£ 25000 - 28000/annum
2nd Line Technical Support | £25,000 | Newcastle | On-site
My client is looking for someone to join their support team to fulfil 2nd line support responsibilities. The ideal candidate should possess on-site experience and will play a pivotal role in ensuring seamless user experiences by responding to incoming requests and reporting issues through various channels such as telephone or ticketing systems.
Your responsibilities will include promptly addressing user concerns, resolving queries, and escalating complex issues to the 3rd Line support team as needed. In this capacity, the individual will play a key role in ensuring the smooth operation of IT systems.
Key Responsibilities:
Respond to incoming requests and report issues via chatbot, telephone, or ticketing system.
Efficiently escalate issues to the 3rd Line support team when necessary.
Maintain hardware such as printers, barcode scanners, and mobile devices.
Collaborate with account managers to identify opportunities for enhancing customer retention and platform satisfaction.
Maintain clear and concise documentation of support activities.Qualifications:
Proven experience in IT support or a related field.
Strong problem-solving skills with a customer-centric approach.
Ability to communicate effectively with both technical and non-technical stakeholders.
Familiarity with ticketing systems and escalation procedures.
Full Driving License & Car The company also focuses on fostering a w...
Email Alert for IT Field Engineer jobs in Sedgefield
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