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AG Talent
Basingstoke, England, United Kingdom
Are you an IT Support Analyst who lives locally to Basingstoke? Do you want to provide support to a large business across multiple offices? Location: Basingstoke – 5 days a week on-site Salary: £25,000 - £30,000 + Benefits Interview process: 2 stages You’ll be responsible for: 1st and 2nd line support across multiple offices Provide desk suppor
Job Source: AG TalentSondrel
sulhamstead, england, United Kingdom
The primary purpose of the IT Support Engineer role is to provide comprehensive assistance to end-users, maintain the stability of systems and infrastructure, and ensure adherence to security, governance, and compliance standards. While primarily focused on the UK, this role is an integral part of a global team, collaborating across borders to ad
Job Source: SondrelRetail-FCL
Basingstoke
Retail-FCL We specialise in retail banking and particularly optimisation of ATM networks and their associated systems. Our mission is to apply our extensive knowledge combined with latest technology such as Robotic Process Automation, AI and Machine Learning to deliver benefit to our customers. We manage transactions at automated devices, be that c
Job Source: Retail-FCLDamia Group
farnborough, england, United Kingdom
* Clearable/SC/DV Cleared Senior IT Infrastructure Engineer * Permanent * £55k- £70k + benefits and bonus * Full time on site/ Hybrid (Farnborough) * Our client is a Boutique Defence and Security Consultancy looking for a number of SC/DV Cleared Infrastructure Engineers to join their fast-growing team. We are looking for a Senior IT Infrastructure
Job Source: Damia GroupMondas Consulting
farnborough, england, United Kingdom
Mondas are looking for a motivated and ambitious individual to join their software sales team. About Us We are a rapidly growing Cyber Consultancy located in Farnborough offering Managed Services and Consultancy engagements. Our team blends experienced cyber security experts with motivated new consultants to offer a fun and rewarding atmosphere.
Job Source: Mondas ConsultingProject People
reading, england, United Kingdom
IT AND INFRA OPERATIONS PERFORMANCE MANAGER(TELECOM) (IT PERFOR MGR) Reading, England PROJECT MANANGER – REPORTING(DYNATRACE) – CONTRACT – HYBRID – READING We are hiring a Operations Performance Manager(Telecom) with strong skills on Reoprting skills on Dynatrace for one of my clients in Reading. Project Manager with Dynatrace -Reporting and Operat
Job Source: Project Peopleeflow Global
reading, england, United Kingdom
Company Overview eflow Global is a leading provider of Regtech cloud solutions to Investment firms. Built on 20 years of continuous innovation, our unique SAAS platform provides clients with the reporting tools they need to ensure regulatory compliance. Following a successful funding round, we are expanding globally with the vision to become the #1
Job Source: eflow GlobalProject People
reading, england, United Kingdom
PO & Project Co-Ordinator Fixed Term (12 months) Reading (Hybrid 2-3 days) MBNL is owned equally by EE and Three, two of the UK’s most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Continuing to manage, maintain and enhance the best network in the UK, and delivering programmes and p
Job Source: Project PeopleBasingstoke, England, United Kingdom
IT Support Analyst
Location: Basingstoke
Salary: £25,000 - £30,000
Role:
The role will provide world class first and second line internal IT support to all on-site and remote staff across the Fortius Group. This will involve the management of on-site and third party/remote cloud systems to facilitate the support whilst providing excellent customer service and communication.
The role is a key part of enabling IT to deliver the strategic objectives for the group.
Role Responsibilities:
Strive to deliver 100% uptime for our hosted and internal IT services
Provide, first and second line support for company employees across the group
Provide Desk side support where required to support end users
Overall responsibility for the progression of IT tickets allocated to the individual
Management of starter and leaver processes to ensure new recruits are onboarded and offboarded successfully
Assist with implementation of systems to develop and improve business processes using IT
Assist with regular communication with staff to advise them of IT business changes and other key IT information
Assist with the management of all IT assets including security of those systems
Ensure regular patching of all systems, both within Azure and locally are completed
Assist with the delivery to KPIs for the IT team to drive revenue, quality and customer experience
Assist with delivering the security strategy for the business alongside the IT Manager to protect the business from internal and external threats
Undertake training and attend events where appropriate to further technical knowledge to assist in supporting our users.
Assist with the IT Business Continuity and Disaster Recovery plans alongside the IT Manager
Produce reporting required for management
Assist with WEEE disposal of IT assets and WEEE declaration submissions where required
Maintain the IT risk register alongside the IT manager and associated remediation plans
Assist with Management of support renewals
Assist in the management and support of firewall and network infrastructures
Management and support of company mobile phones
Assist in the management and support of VOIP phone systems
Delivering consistently against deadlines
Assist with Office 365 management and support
Assist with Automation solutions for desktop and server environments
Assist with Microsoft Azure server provisioning and support for internal and external customers
Assist with Active Directory administration and support
Who We’re Looking For:
At least one year of Industry experience of first and second line support within a corporate environment
Ability to work as part of a team or solo as needed
Excellent attention to detail and multi-tasking skills
Excellent client-facing and internal communication skills (both written and verbal)
Analytical, problem solving and organisational skills
The ability to produce clear and comprehensive documentation for training or support purposes
Knowledge of the latest Windows Operating Systems
Knowledge of latest Microsoft Office products
Benefits
You’ll get the opportunity to be part of something very exciting. You’ll be a key player in helping to shape Once For All now and in the years to come. Here’s how we enable everyone at Once For All to do their best work:
Competitive Salary.
Wellness Fund/Private Health
25 days’ annual leave per year, plus bank holidays and option to buy or sell more days.
Pension plan
Life Insurance
Access to the Headspace App
Employee Assistance Programme
Training/Learning Budget
And more …
Company:
Once For All is a high growth, cloud-based, SaaS subscription business, providing governance, risk management and compliance services to over 4,000 public and private sector clients and over 60,000 customers across 20 different sectors including; construction, transport, retail, oil and gas, hospitality education, facility and property management, manufacturing, local and central government sectors.
Email Alert for Information Technology Support Analyst jobs in Basingstoke, England, United Kingdom
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