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Honey Legal
leicester, england, United Kingdom
As a Customer Service Representative, you will work closely with customers, the Sales Team and administrators, to manage relationships and retain new and existing business orders. Your responsibilities will include: Building and maintaining relationships with clients and key Company personnel. Escalating and resolving areas of concern as raised b
Job Source: Honey LegalMaximus UK
Leicester
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Fully manage each day’s appointment sessions Carry
Job Source: Maximus UKMacildowie Recruitment and Retention
Leicester
THE OPPORTUNITY: Macildowie are currently recruiting for a Customer Service Administrator working for a business based in Enderby. You must have enthusiasm, excellent communications skills and telephone manner, plus the ability to work under pressure in a busy office environment, also a keen awareness of the importance of excellent customer Servi
Job Source: Macildowie Recruitment and RetentionMacildowie Recruitment and Retention
Leicester
THE OPPORTUNITY: Macildowie are currently recruiting for a Service Administrator working for a business based in Enderby. You must have enthusiasm, excellent communications skills and telephone manner, plus the ability to work under pressure in a busy office environment, also a keen awareness of the importance of excellent customer Service. Good
Job Source: Macildowie Recruitment and RetentionCandidate Source
Ashby de la Zouch
Join a leading provider of technology solutions for the transport industry in Customer Services. THE CUSTOMER SERVICES ROLE: Overall, you will be a vital link between service staff who perform on-site routine services and installation and the customer. This will include: Reviewing and updating engineers' work on their field management system Ensu
Job Source: Candidate SourceCandidate Source Ltd
Ashby-de-la-Zouch
Join a leading provider of technology solutions for the transport industry in Customer Services. THE CUSTOMER SERVICES ROLE: Overall, you will be a vital link between service staff who perform on-site routine services and installation and the customer. This will include: Reviewing and updating engineers' work on their field management system Ensu
Job Source: Candidate Source LtdEileen Richards Recruitment
Syston, Leicestershire
Customer Service Advisor Syston, Leicestershire – Hybrid working (2 days office based) £23,500-£25,000p.a. Start Date 24th June * Do you enjoy being on the phones building rapport & handling customer queries? * Have you previously worked in a call centre or customer service office environment? * Would you like to be a part of a modern, innovate
Job Source: Eileen Richards RecruitmentScout Recruiting LTD
Oakham, District of Rutland
We are currently recruiting for a Customer Service Coordinator on behalf of our client located in Oakham. This position plays a pivotal role providing exceptional service and support to existing and new customers. The team member would be responsible for addressing enquiries, resolving issues, and facilitating professional interactions with custome
Job Source: Scout Recruiting LTDLeicester
Industria Personnel are looking for highly motivated Customer Service Representatives to complement our client’s friendly vibrant team on a temporary – permanent basis!
Are you an ambitious Customer Service Rep looking for a new career? This could be the role for you! Their customers are important to them and they are proud to provide the best service to them and make them their main priority. You will be right at the very centre of it! You will be the first point of contact for our customers; confidently delivering a great service with a smile is second nature.
Based at their office in Beaumont Leys you will be responsible for the below:
Dealing with B2B and B2C customers, processing orders and queries for Ecommerce supplies and equipment delivery
Respond via phone, email and chat ensuring a correct understanding of the reason for the customer contact
Ensure that the question of the customer is answered and expectations managed to the highest standard
You will identify customer needs and effectively process all customer orders, as well as pre and after sales queries
Provide efficient and effective service to customers, undertaking handling of objections if needed
Handle all administrative duties related to the customer service role, including maintaining and updating customer information on their CRM tool
Provide the personal touch to their Ecommerce business, delivering a friendly, professional and high-quality service to all customers
You will work towards objectives to achieve individual and team Key Performance Indicators (KPIs) and in turn will be recognised and rewarded for going the extra mile
Working hours & Training:
09:00 -17:30 & 09:30 – 18:00 Monday – Friday 40 hours
Hourly Rate:£11.53 Per hour
Start Date: 28/05/2024
Successful Candidate:
Previous experience working within a customer focused environment such as a contact centre, retail, hospitality ( Minimum 1 year)
Able to work with autonomy and demonstrate a positive attitude and team spirit
Customer satisfaction focused, process and results driven
Fluent knowledge of English, spoken and written
Computer literacy, specifically proficiency in Microsoft Office applications
Ability to learn and use a Customer Relationship Management (CRM) system efficiently
No qualifications required for this role a full on boarding training plan will be provided from day one over a 4 week period providing you the skills and knowledge required to be confident to carry out the role to your best ability
Benefits after 12 weeks:
Generous pension (matched contribution up to 6%, with a maximum employee contribution of 10% of your monthly salary)
Staff discount
25 days holiday plus bank holidays, rising with service
8 hours paid appointment time per annum
Hybrid working possible after the satisfactory completion of your probationary period
Employee Assistance Programme
Free on-site parking and subsidised canteen
Employee friendly policies such as long Service rewards
Opportunity to gain a customer service specialist (Level 2) qualification
If you feel this role is for you then please use the link to apply today or email your CV to we will review your application and contact you regarding the next stages if you are successful
Email Alert for Customer Service Representatives jobs in Leicester
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