Customer Service Assistant
Aylesbury
£ 22500 - 25000/annum
Do you have exceptional customer service skills? Would you like to work for a company that can offer progression? Yes, then we would like to hear from you!
My client based in Aylesbury town centre, are looking for Customer Service Assistants to join their growing team!
The ideal candidate must have excellent communication skills, strong attention to detail, have a positive can-do attitude and be confident in speaking to people at all levels. In addition, you will need to be able to multi-task and manage your time effectively.
Duties:
Answer incoming calls
Processing claims
To act as the main point of contact for customers and clients
Check that supplier estimates and invoices are equal with the cause and extent of damage reported by customers and insurers
Use recommended price tables, digital photos, questioning techniques and policy documents to determine the appropriateness of estimates
Updating jobs correctly on in house system
Handling low level complaints This position is Monday to Friday, 9am - 5:30pm, with 1 hour for lunch.
Benefits:
22 days annual leave + bank holidays
Pension scheme
Bonus scheme
Awards throughout the year where you can win gift vouchers
Opportunity to grow within your career and gain your CII qualification, earning you an additional £1000 on top of your salary
Modern offices
Staff events throughout the yearIf you would like to find out more information about this exciting opportunity, please contact Adecco Ayle...