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NRG.
newcastle upon tyne, england, United Kingdom
Responsibilities will include, but are not limited to: IT Helpdesk and Desktop support : Administration of the IT Helpdesk Preparation and provision of hardware and software for new employees Serving as the main point of contact for all employees regarding unresolved IT helpdesk incidents. Assist IT infrastructure upgrades and installations as re
Job Source: NRG.Heels & Brogues Group
Gateshead
Heels & Brogues Recruitment are working with a well-known client to find a talented 2nd Line Support Engineer to join their dynamic team. Job Title: 2nd Line Support Engineer Salary: £25,000.00 - £30,000.00 per year Location: Gateshead Benefits: * Company pension * Free parking * On-site parking * 30 days holiday * Paid holiday on your bir
Job Source: Heels & Brogues GroupHudson Shribman
United Kingdom
IT Support Officer / Administrator (1st line Support) £c30-35k+ Benefits South East ABJ6998 PERMANENT MUST HAVE OWN TRANSPORT As an IT Support Officer you will provide effective 1st and 2nd line IT assistance across all aspects of the SME business. As IT support administrator you will support the companies user base at a 1st and 2nd line support le
Job Source: Hudson ShribmanCareers Plus
newcastle upon tyne, england, United Kingdom
Our client is a growing managed service solutions with a focus on reliability, agility, and innovation. They provide quality solutions and services that allow businesses to make the best use of IT within their available budgets. They offer professionalism on a personal level, building trust with their customers by consistently meeting their expecta
Job Source: Careers PlusFranklin Fitch
Newcastle Upon Tyne
Are you passionate about providing exceptional technical support and resolving complex IT issues? We are seeking a talented individual to join our client’s dynamic team as a 2nd Line Support Technician. Key Responsibilities: Provide expert technical support to clients via phone, email, or in person. Diagnose and troubleshoot complex hardware and so
Job Source: Franklin FitchNigel Frank International
Newcastle Upon Tyne
NAV/BC Support Consultant - £45K My client are looking for an ambitious and experienced ERP Support Consultant who is looking to progress into a new challenge within the Dynamics industry. The role offered is within a thriving Microsoft Gold Partner looking to grow their Support team. They have a major project pipeline which utlimately increase th
Job Source: Nigel Frank InternationalNorton Rose Fulbright LLP
Newcastle Upon Tyne
Practice Group / Department: IT Regional - Service Desk Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely
Job Source: Norton Rose Fulbright LLPNRG.
Chester-le-Street, England, United Kingdom
Job Title : Service Engineer Location : Chester-Le-Street Salary : up to £34,000 Working Pattern: Monday - Friday Working Model: Hybrid Working (3 days on site / 2 days WFH) NRG are delighted announce that we are collaborating with a well-established MSP situated in the North East to recruit a Service Engineer. This is an incredibly exciting opp
Job Source: NRG.Newcastle Upon Tyne
Contract - 2nd Line IT Support - Newcastle/Hybrid - 6 months - Inside IR35
Role: 2nd Line IT Support
Location: Newcastle Upon Type/Hybrid
Job type: Contract
Duration: 6 months initial - Inside IR35
Sector/Industry: Healthcare
Provide customer support and perform service desk incident management.
Track and assign open incidents, collaborating with other service desk colleagues regionally to resolve outstanding incidents.
Actively use IT Service Management (ITSM) software and asset tracking applications.
Provide troubleshooting services for desktops, laptops, printers, and software.
Evaluate new software and hardware solutions.
Install and test new software.
Inventory all software and hardware, ensuring the inventory is updated at all times.
Administer Microsoft Windows Network, including modifications to user rights and adding or deleting users.
Provide Microsoft 365 administration and end-user support.
Perform backup functions, monitor backups, and prepare backup tapes for off-site storage.
Manage IT user documentation.
Undertake training and development to maintain awareness of new and emerging technologies.
Identify IT customer training requirements and liaise with HR to ensure the correct courses are made available.
Relevant Functional/Technical Skills or Industry Experience:
Experience with IT Service Desk Support.
Knowledge of Microsoft O365 and Desktop applications.
Knowledge of Enterprise back-up software.
Knowledge of Citrix environment.
Experience working in a highly regulated environment.
Knowledge of Microsoft SharePoint.
This position may require some travel and after-hours work, and the successful candidate must be flexible in this regard.
Please feel free to contact myself - Daisy Nguyen at Gibbs Hybrid for a confidential chat to know more details about the role.
Please also note: Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
Email Alert for 2nd Line IT Support jobs in Newcastle Upon Tyne
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