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NRG.
newcastle upon tyne, england, United Kingdom
Responsibilities will include, but are not limited to: IT Helpdesk and Desktop support : Administration of the IT Helpdesk Preparation and provision of hardware and software for new employees Serving as the main point of contact for all employees regarding unresolved IT helpdesk incidents. Assist IT infrastructure upgrades and installations as re
Job Source: NRG.Harvey Nash
Newcastle Upon Tyne
Are you an experienced Technical Support Team Lead with a passion for customer service? Our client is a rapidly growing healthcare organisation committed to improving the patient journey through innovative technology solutions. Their vision is to revolutionise healthcare delivery by leveraging cutting-edge IT Technology and processes. As 1st Line
Job Source: Harvey NashCareers Plus
newcastle upon tyne, england, United Kingdom
Our client is a growing managed service solutions with a focus on reliability, agility, and innovation. They provide quality solutions and services that allow businesses to make the best use of IT within their available budgets. They offer professionalism on a personal level, building trust with their customers by consistently meeting their expecta
Job Source: Careers PlusGibbs Hybrid
Newcastle Upon Tyne
Contract - 2nd Line IT Support - Newcastle/Hybrid - 6 months - Inside IR35 Role: 2nd Line IT Support Location: Newcastle Upon Type/Hybrid Job type: Contract Duration: 6 months initial - Inside IR35 Sector/Industry: Healthcare Provide customer support and perform service desk incident management. Track and assign open incidents, collaborati
Job Source: Gibbs HybridReed
North Shields
REED Business Support is supporting a well established and industry leading firm with the recruitment of a Consultant Support Administrator. KEY TASKS: Supporting with onboarding and compliance, including RTW check and industry level checks Register candidates and complete initial screening and book interviews Process timesheets Maintain candidate
Job Source: ReedMactech Energy Group
Whitley Bay
HOURS: 37.5 hours per week DEPARTMENT: Recruitment Department REPORTS TO: Department Lead / Recruitment Director LOCATION: Whitley Bay, Newcastle Upon Tyne. (Site Based) FUNCTION: Under the guidance of the Recruitment Director and in line with the company values you will support the Recruitment Team in providing effective recruitment administration
Job Source: Mactech Energy GroupMTrec Ltd
Cramlington, Northumberland
The Company Our client is a successful manufacturing company. Due to growth, they require a Customer Support Administrator. On offer is the chance to work for a market leader and an attractive salary. The Role * Support the business objectives for customer service with the flexibility and responsiveness to meet the variable demands. * Provide c
Job Source: MTrec LtdNorton Rose Fulbright LLP
Newcastle Upon Tyne
Practice Group / Department: Practice Support - Newcastle Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are close
Job Source: Norton Rose Fulbright LLPUnited Kingdom
IT Support Officer / Administrator (1st line Support) £c30-35k+ Benefits
South East ABJ6998
PERMANENT
MUST HAVE OWN TRANSPORT
As an IT Support Officer you will provide effective 1st and 2nd line IT assistance across all aspects of the SME business. As IT support administrator you will support the companies user base at a 1st and 2nd line support level, including desktops, laptops, mobile devices, printers, telephone system and other endpoint devices.
Onsite
Key Responsibilities
Installing, configuring and maintaining Windows 10 and Windows 11 desktop environment.
Provide 1st line support for users via the IT Service Desk.
Support end users in a physical and virtualised (VMWare) environment.
Configuration & installation of hardware & software for desktop and mobile devices.
Ensure all communication systems provide a seamless service and aim to resolve incidents as promptly as possible.
Administer user accounts on AD and Exchange, as well as amending and maintaining permissions across file storage to ensure security levels and access to restricted and confidential information is set appropriately.
Flexibility to travel when needed between locations and remote support of other offices.
Support the existing Enterprise messaging (Microsoft Exchange) & unified communication systems (Mitel).
Carry out any reasonable duties as identified by your line manager or team leader
Positively represent the company to our customers and suppliers
Ensure compliance with our ISO standards.
Fully participate in the company's performance management and development programmes.
Maximise own ability to produce quality work, on time, and to brief, utilising best skills and available technology.
Ensure compliance with health and safety requirements.
Knowledge/Skills/Experience
Background in IT in relevant fields (e.g. Information Systems, Information Technology, Applied Networking, System Administration).
Windows 10 and Windows 11, VMWare
Microsoft Exchange
Experience with desktops, laptops, mobile devices, printers, telephone system.
Some commercial experience in a SME organisation
To Apply : Please contact Alison Basson,
Email Alert for IT Support Officer/ Administrator (1st line Support) jobs in United Kingdom
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