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Levick Stanley
Liverpool
Service Desk Analyst Liverpool (3 days p/week in office) £25,000 - £28,000 p/annum Permanent Join a Global Law Firm as a Service Desk Analyst and be at the forefront of supporting a dynamic team of legal professionals worldwide. With over 750 users in the UK alone, you'll play a crucial role in ensuring seamless operations by providing excellent s
Job Source: Levick StanleyLiberty Group
Liverpool
Liberty has an exciting opportunity for a Service Desk Analyst to join our team, based in Knowsley. You will be working on a full-time, permanent basis, working 40 hours per week and in return, you will receive a competitive salary between £26,000 to £28,000 (DOE) per annum Plus Benefits. The strength of our organisation lies in the quality of th
Job Source: Liberty GroupPontoon
Chester
Service Desk AnalystChester12 months contractRate from £200 per day via Umbrella CompanyPontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender iden
Job Source: PontoonHays Specialist Recruitment Limited
Bootle
Your new role You will provide first-level support by handling incoming queries and help requests from end users. You will assist via email or phone, following request fulfillment and incident management processes.You will troubleshoot technical issues related to Windows desktop OS, proprietary software, virtual desktops, mobile OS, printers, and o
Job Source: Hays Specialist Recruitment LimitedPicture More
Liverpool
IT Service Desk Analyst Are you an IT Service Desk Analyst looking for a new challenge? Are you seeking a permanent IT opportunity offering excellent training? In this exciting IT support role working for a leading global law firm, you will be responsible for providing 1st line support for all technology systems. Are you looking for a great work/li
Job Source: Picture MoreTelent Technology Services Limited
Liverpool
IT Service Desk Analyst Location: Bootle, Liverpool office based Job type: Full time, permanent Shift / hours: 37.5 hours per week, Monday-Friday Ref: (00)547 Telent are looking for an IT Service Desk Analyst to join the busy Network Services team at our Bootle, Liverpool office, due to support new work as part of our Managed Service offering.
Job Source: Telent Technology Services LimitedPontoon Solutions
Chester, England, United Kingdom
Service Desk Analyst Chester 12 months contract Salary starting from £30,000pa dependant on experience, plus benefits (see below) Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious
Job Source: Pontoon SolutionsBDO UK LLP
Liverpool
Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly a
Job Source: BDO UK LLPLiverpool
Are you passionate about providing top-notch technical support to end users? Do you thrive in a fast-paced environment where problem-solving and customer service go hand-in-hand? If so, we have an exciting opportunity for you!Your new companyYou will be working for an organisation operating in the public sector - they have a significant impact on the local area and offer a rewarding working environment. They aredynamic and innovative, they value teamwork, excellence, and continuous learning. Their Service Desk team plays a crucial role in ensuring seamless IT operations for their organisation.Your new roleAs a Service Desk Analyst, you will be the first point of contact for our internal users. Your mission? To deliver exceptional customer service while resolving technical issues efficiently. Here's what you'll be doing:
Handling Incoming Queries: Respond to user requests via email or phone, following established request fulfilment and incident management processes.
Troubleshooting and Support: Diagnose and resolve technical issues related to Windows desktop OS, proprietary software, virtual desktops, mobile OS, printers, and other IT systems or hardware (Tier 1 & 2).
Security and Privileges: Manage user security privileges, reset passwords, and participate in security process development.
Collaboration: Work closely with other teams, including desktop/network teams, to tackle projects and initiatives.
What you'll need to succeed
Experience working as a Service Desk Analyst, IT Support Analyst, IT Technician or First Line IT Support Analyst,
Familiarity with ticketing systems (for example ServiceNow or ZenDesk),
Active Directory administration, Office 365 and Windows troubleshooting skills,
Excellent telephone manner and customer service skills,
Flexibility and willingness to work on-site in Liverpool.
What you'll get in returnYou will be offered a 2-month contract in Liverpool City Centre starting immediately. The role will offer £17.44 per hour PAYE with Hays.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Service Desk Analyst jobs in Liverpool
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