Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
THE CHANNEL RECRUITER LTD
Exeter
JOB TITLE: 2nd Line Support Engineer SALARY: £26,000 - £32,400 BENEFITS: 32 days holiday (including bank holidays), Private medical Insurance, Pension Scheme + MoreLOCATION: Exeter / Hybrid (3 days in 2 days at home) Our client is looking for a 2nd Line Support Engineer to join an existing team of engineers. As a 2nd Line Engineer, you should be a
Job Source: THE CHANNEL RECRUITER LTDTHE CHANNEL RECRUITER LTD
Exeter
JOB TITLE: 2nd Line Support Engineer SALARY: £26,000 - £32,400 BENEFITS: 32 days holiday (including bank holidays), Private medical Insurance, Pension Scheme + More LOCATION: Exeter / Hybrid (3 days in 2 days at home) Our client is looking for a 2nd Line Support Engineer to join an existing team of engineers. As a 2nd Line Engineer, you should be a
Job Source: THE CHANNEL RECRUITER LTDIn Technology Group
Exeter
Role: 2nd Line NOC Engineer Location: Exeter Salary: £45,000 - £55,000 We are working with a leading provider of innovative IT solutions and services, seeking a talented and motivated 2nd Line NOC Engineer to join their rapidly growing team. As a 2nd Line NOC Engineer, you will play a crucial role in ensuring the stability, performance, and secur
Job Source: In Technology GroupIn Technology Group Limited
Exeter
Role: 2nd Line NOC Engineer Location: Exeter Salary: £45,000 - £55,000 We are working with a leading provider of innovative IT solutions and services, seeking a talented and motivated 2nd Line NOC Engineer to join their rapidly growing team. As a 2nd Line NOC Engineer, you will play a crucial role in ensuring the stability, performance, and secu
Job Source: In Technology Group LimitedIn Technology Group Limited
Exeter
Role: 2nd Line NOC Engineer Location: Exeter Salary: £45,000 - £55,000 We are working with a leading provider of innovative IT solutions and services, seeking a talented and motivated 2nd Line NOC Engineer to join their rapidly growing team. As a 2nd Line NOC Engineer, you will play a crucial role in ensuring the stability, performance, and secu
Job Source: In Technology Group LimitedModern Networks Ltd
Exeter, England, United Kingdom
Who we Are Established in 2000, Modern Networks provides information and communications technology solutions and support to businesses nationwide. We take time to understand and anticipate the challenges facing our customers today. We partner with technology vendors including HP, Cisco, NetApp, Microsoft, and VMWare to deliver market leading techn
Job Source: Modern Networks LtdYour Tech Future
Exeter
We are looking for an experienced Technical Support Engineer to join our client's established team. This role is a hybrid role, with the ideal candidate attending one of our client's Southwest offices 2-3 days per week. Responsibilities of the Technical Support Engineer include: Increase capacity and capability within the technical support functio
Job Source: Your Tech FutureIT Career Switch
Exeter
Trainee Network Engineer - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our Network Engineer Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the re
Job Source: IT Career SwitchExeter
£ 26000 - 32400/annum
JOB TITLE: 2nd Line Support Engineer
SALARY: £26,000 - £32,400
BENEFITS: 32 days holiday (including bank holidays), Private medical Insurance, Pension Scheme + More
LOCATION: Exeter / Hybrid (3 days in 2 days at home)
Our client is looking for a 2nd Line Support Engineer to join an existing team of engineers. As a 2nd Line Engineer, you should be a good communicator who is friendly, patient, and happy engaging with customers of all levels while demonstrating professionalism. This is combined with a strong technical background and knowledge necessary for the delivery of 1st to 2nd Line support.
JOB SPECIFICATION: 2nd Line Support Engineer
You will prioritise and manage workload effectivity, ensuring customer satisfaction and meeting Service Level Agreements as well as meeting individual and team KPI’s for work completion.
Provide a technical escalation point for 1st line team members and ensure technical escalations to 3rd Line are informative and precise.
To ensure adherence to customer escalation procedures. Respond to escalated, complex and high impact issues within SLA.
Establishing and maintaining excellent working relationships with all depts as well as 3rd parties.
Assist in ensuring due diligence is given to security and backup procedures associated hardware/software, data, and Information systems.
Responsibility to create knowledge articles for peer use and knowledge transfer between Service Desk levels.
Provide training where...
Email Alert for 2nd Line Support Engineer jobs in Exeter
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.