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Customer Service Administrator

Glasgow, Scotland, United Kingdom

Join our utilities client's team as a Contract Customer Service Administrator and be the heartbeat of our service excellence! This role, based in our clients Glasgow office, offers a fantastic opportunity to make a meaningful impact.

Role Overview:

As a Customer Service Administrator, you'll be the friendly face and voice representing our utilities client. Your mission is to provide top-notch support and assistance to our valued customers. This is a 5-days-a-week contract role, ensuring our customers receive unparalleled service every day.

Key Responsibilities:

Handle customer inquiries with professionalism and a customer-first mindset.

Process customer requests, ensuring accuracy and efficiency.

Collaborate with internal teams to address and resolve customer concerns.

Maintain detailed and organized records of customer interactions.

Qualifications:

Previous experience in customer service and administration

Excellent communication skills and a friendly demeanor.

Strong organizational skills and attention to detail.

Ability to thrive in a dynamic, team-oriented environment.

This is a 6 month contract role for our client who are an excellent employer, with a great reputation in the utilities space!

Apply

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