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4way Recruitment
Wilford
Customer Service Administrator Nottingham A fantastic opportunity to join one of the UK’s fastest growing, most innovative Fire and Security Companies, with over 20 years’ experience within the industry. My client is looking for an experienced Customer Service Administrator to join the team. Package £22-24,000 Main Responsibilities Deal direc
Job Source: 4way RecruitmentMacildowie Recruitment and Retention
United Kingdom
Macildowie are actively seeking a Customer Executive to join a well established business based in Bingham, Nottingham. Our clients top priority is to deliver excellent customer service and this is an amazing opportunity to join a expanding, family ran business! Reporting to: Customer Service Manager Hours: Full-time (9:00am - 5:00pm, Monday to Fr
Job Source: Macildowie Recruitment and RetentionBrook Street UK
Loughborough
Customer Service Advisor Location - Loughborough Hours - Full time Shift work (12hour shifts, 4 on - 4 off) Salary - £11.44, DBS required Brook Street have the pleasure of supporting a Customer Service Advisor Role in Loughborough Front Office/Reception Establish positive relationships with the residents, Res-Life Team, colleagues, suppliers and st
Job Source: Brook Street UKSF Recruitment
Hucknall
Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic and supportive work environment? If so, we have the perfect opportunity for you! SF Recruitment are collaborating with a fantastic business located in Hucknall (Newstead Village), dedicated to providing top-notch service to their valued customers. Currentl
Job Source: SF RecruitmentAstute Recruitment
Nottingham
Job Brief: A well-established business based in central Nottingham are looking for a Customer Service Advisor to join their growing team. As a Customer Service Advisor you will be customer orientated and will act as a liaison, provide product/services information, and resolve any emerging problems with accuracy and efficiency. Duties Include: * Pro
Job Source: Astute RecruitmentWowcher
Derby, England, United Kingdom
Join the Wowcher Team - We're Hiring a Customer Service Manager Location: Derby (Embrace the office vibes – 3/4 days a week!) Salary: Up to £32,000 + Benefits Are you a ready to dive into the world of WOW? Established in 2011, Wowcher is the ultimate destination for unbeatable deals and unforgettable experiences in the UK. We’ve helped thousa
Job Source: WowcherCherry Professional - Relationship Led Recruitment
Nottingham
Customer Service Assistant-Permanent- Nottingham- Up to £23k Do you have a keen interest in tech? Are you interested in working for an organisation that offers experience within the tech industry? If you are a recent graduate or someone with some retail or customer service experience , this could be the role for you!Cherry Professional are pleased
Job Source: Cherry Professional - Relationship Led RecruitmentCherry Professional - Relationship Led Recruitment
United Kingdom
Customer Service Administrator | £24,000 - £26,000 | Permanent | Office based | Nottingham, NG2 Cherry Professional is recruiting for a Customer Service Administrator for a large independent client in Nottingham, established for over 20 years with several high-profile customers. The Service Desk is a busy department which assists with the plan
Job Source: Cherry Professional - Relationship Led RecruitmentNottingham
Customer Service Administrator
Nottingham
A fantastic opportunity to join one of the UK’s fastest growing, most innovative Fire and Security Companies, with over 20 years’ experience within the industry. My client is looking for an experienced Customer Service Administrator to join the team.
Package
£22-24,000
Main Responsibilities
Deal directly with customers either by telephone, electronically or via a customer portal and to provide ‘best in class’ service Interact with both external and internal customers in a timely and effective way to provide the best in business customer service.
To process telephone calls/emails relating to service / breakdowns and within the agreed KPI’s
Provide accurate and timely updates on customer portals
Review Customer Service levels and raise poor service performance levels to Management.
Ensure that customer complaints are dealt with in a timely manner and to the customers satisfaction.
Liaising with your specific account(s) helpdesk/Web portal daily to process call outs, invoicing queries and any necessary further works.
Chase reports, updates, etc. from subcontract labour.
Maintain/ update quote log & service order log (daily) Senior.
Ensure month end invoicing closed off and deadlines are adhered to.
Raise credits notes for Senior sign off.
Liaise with account helpdesk/ web portal daily to process call outs, invoicing queries.
Sales enquiries are processed and quote requests from the portal are added as an enquiry.
Ordering any relevant parts relating to any engineering works taking place at your specific account(s) including SSW.
Knowledge and Responsibilities
GCSE Math’s/English C or above
Knowledge of customer service principles and practices.
IT skills, including Microsoft packages and email. Knowledge of administrative procedures.
Accuracy at record keeping.
Ability to priorities your own workload.
Numeric, oral and written language applications.
Excellent communication skills, including a clear, confident speaking voice. Able to build a rapport with customers.
Personable in written and verbal communication, exhibit confidence and handle fast-paced work environments well.
If you are local to the area and seeking a new Customer Service Administrator position, then please apply now. If your application is successful a 4way member will be in touch.
Customer Service jobs in Nottingham
ⓘ There was an unexpected error processing your request.
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